Postage
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Forum Posts

Royal Mail 2nd-Class Letter – what’s changing and what isn’t

Royal Mail now has Ofcom’s approval to deliver 2nd Class Letters on alternate weekdays and will remove Saturday deliveries. However, Royal Mail has not set a go-live date, meaning as it stands currently your delivery estimates and seller metrics will...

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Simple Delivery Combined Postage Help Please

Hi, I have read a few posts on Simple Delivery including comments that there is a 'good' workaround. Can anyone set out a really clear and basic guide on how to combine postage under the new Simple Delivery. Or signpost this if it already exists. As ...

Postage refunds

Would like to know why mentors are continuously giving out false information regarding postage refunds. I have sold about 15 items and have offered free postage using my preferred methods which were either tracked 24 or special delivery and have requ...

User avatar by Contributor
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Simple delivery evri delivered the wrong package

So I've had a sale go wrong (thanks evri 臘‍) Basically I sold an audio mixer last week, quite a big package, it's was in it original packaging, then wrapped in thick brown craft paper to hide the contents, used the simple delivery system, paid the po...

simple delivery

Hiya, Help---prior to "Simple Deliver" i weighed each item to work out the correct postage cost.When my unsold items roll over each month they "NOW" come under the "Simple Delivery" rules/postage costs.I have just spotted that in a lot of cases where...

Sending 7 sold items to the one person/address

Hi, I have just purchased my own label from my Evri account to send 7 purchased items to the same address, but there is no way of recording these items as dispatched, how do I do this without using the prepaid label system which I do not want to use ...

Simple Delivery collections

Simple delivery is a disaster for me and very unclear in the messaging on the App. Booked a collection the text says "Book courier collection for free - no printer required." In the box for collection...I just waited 35 minutes to "speak to an agent ...

We both paid for postage???

As the attached image indicates, I was selling an item and had set it so the buyer pays the postage, which had worked perfectly well previously. This time however, the site said that the buyer had paid and I also needed to pay... So it took their mon...

Postage

Hi. Any help would be appreciated.I sell a reasonable amount of items on a daily basis - around 40 a day, but they are usually low value (£5 - £8 per item). I presently send by 2nd class large letter for the majority of the orders and use a franking ...

Resolved! Packlink parcels

I paid for postage through packlink and sent it on the 30th aug, it's been successfully delivered on the 2nd sept. I've now (15th sept) received an email of packlink stating that I had extra charges for incorrect size/weight. It seems odd that I woul...

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Buyer says re delivered item has gone missing?

I’m a bit puzzled on this one.i sold some meta raybans and posted the same day the buyer paid 28th July. Then a couple of days later the buyer raises a “item not received” complaint to eBay saying the item is being returned as it wouldn’t arrive in t...

GSP shipping to Israel

I had an issue with an item after a seller sent an item through global shipping. The item was returned to him. Following a query ebay told him they don't ship to Israel ATM. Is it true? The seller just posted the item back on sale, I can see a shippi...

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