Your February 2024 Seller Update
Learn more
Forum Posts
Stuck at MC Centre, what should I do?
Buyer has raised a case stating item has not arrived posted Tracked48 (see tracking advising this below), I've been to the post office who are stumped as no reason stated. Desperately trying to contact Royal Mail but it's impossible, I've raised a cl...
wrong postage
When clients bought more items, eBay used to charge them postage for each individual item, even if the address/ buyer was the same. That was creating unrealistic huge postage cots. Now it is the opposite: eBay no longer charges clients individual pos...
Resolved! Buyer received a different parcel
Hello. I sold my new Converse trainers on eBay but the buyer received a different item (parking sensors) in different packaging. It looks like my label was taken off from my parcel and placed on a different person's parcel and delivered to the buyer....
postage second item pricing
I have a listing with multipul items with a cheaper postage for anyone buying more than one item EG first item £1.50 second item £0.25But when someone bought a second item the postage they were asked to pay £1.00 not £0.25 Anyone know why this happen...
Possibly overcharging on postage citing ' ethically sourced ' materials.
Hi there, so I've found an Ebay seller selling ethically sourced handmade Mexican tiles which are great. Tiles range from around 1.79 each with postage listed at £0.95 then £0.50 per tile via Royal mail 48. I had to make a few clicks to find out the ...
Royal Mail Click and Drop integration time
Hi All I have recently started using the Royal Mail Click and Drop option to generate postage lables. I have integrated it with eBay however I was wondering if anyone could tell me how long it takes once I have generated the labels on the RM site for...
Evri price rises April '24
So true to form Evri have sprung a price rise without any forewarning. Although to be expected why the hell doesn't this company pre-warn so that all businesses & users can adjust their P&P accordingly. All listings now to be revised as I have never ...
No option for 'Tracked 48 + Signature', only 'Tracked 48' - a buyer has complained.
I sell quite high value items and I can't just have them left on doorsteps or behind wheelie bins, so I use the 'Tracked 48 + Signature' service. Unfortunately there's no clear way to show that on the Postage details on listings, so buyers are buying...
Most reliable couriers within UK and International? Evri failed, so did Royal Mail
Hi there,It's getting more and more difficult to find ways to dispatch items here on eBay; mostly because they seem to presure sellers to use tracked methods or else they keep the funds on hold for 10days (at least in my case) and I can't afford that...
post by date
I recently noticed that the eBay postage label on one of my recent orders had a date to post it by. The date is after the EDD and long after the seller's claimed 1 day dispatch. The item arrived a few days after the EDD but before the post by. What i...
Request shipping combine
Hi all, recently i ordered 3 different items from a seller,tried messaging several times for a combined shipping and even several times did the request combine shipping but the seller never responds. i cant pay for 3 items individual because its ridi...
Buyer has paid royal mail £5 because I didn't pay correct postage - but I'm 100% sure I did . . . .
Hi Pretty much as the subject really. I got a message from the buyer saying he has had to pay Royal Mail £5 to get the package delivered. They claim I did not pay the correct postage but I'm as sure as I can be that I did pay correctly. Now the buyer...
Packlink
I need to complain regards packlink If we get a complaint we deal withit straight away. Why does it take packlink 30 days to sort out a refund and then get th emonies wrong and then send you an email to say its not packed correctly - when we all know...
Something went wrong and we were not able to generate the label.
Hi, I'm trying to purchase a label and keep getting this error. It does sometimes suggest that the address may be wrong but I've checked with the buyer and it is correct. It charges me but then later cancels so nothing is actually taken from my accou...
Resolved! Bought an item from UK seller, out of stock, now charged import tax
I bought an item from a UK seller, for a product shown as in stock with quick delivery. Once purchased I have been told by the seller the item is out of stock and will be ordered by the warehouse. I have then received tracking details and the item is...
Featured Posts
