Community Newcomer
Posts: 2
Registered: ‎30-07-2013
where is my order

i have ordered an item and it didnt get delivered and where is my order.

Other Answers: 2
Community Member
Posts: 39,377
Registered: ‎19-01-2003
in reply to israkali

when there is a problem the first thing you always do is ask the seller


 they can't put it right unless you tell them there is a problem and its good manners anyway



my ebay>> more actions >> contact seller >> select other

try and resolve with the seller give them chance to sort it

items are not deemed missing for 15 working days and you should not be looking for a refund before that time

if you cannot resolve you have 45 days from payment so go back the same route and select item not received

escalate after 8 complete days iff still not resolved

buyer returns at ther expense using online tracking before a refund

a good seller will fund return if at fault but not obliged to


Community Member
Posts: 67,841
Registered: ‎28-10-2006
in reply to israkali

Hi, you have accidentally posted on the member-to-member answer board and we cannot help you.  Please contact your seller directly.


I bid, I win, I pay - you deliver