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US tariffs reminder and Royal Mail shipping changes

We understand that ongoing changes regarding US tariffs may have brought uncertainty, especially for those of you who frequently sell into the US market. We’re committed to supporting you through these changes. What’s happening? The US de minimis exe...

User avatar by Community Team • Community Team
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eBay Simple Delivery, DHL collection woes...

So DHL have failed to turn up two days so far. The first day is recorded as "33 Could Not Locate" and the second day "71 Premises Closed". I've had many DHL deliveries and collections here and it's a residential address, with extremely easy access. I...

Postage costs

Hi AllI'm trying to set postage for an item that doesn't fall under the sizes listed, the item is under 1 kg, however it's 65x24x8 cms so bigger than the options. I have tried all day to try to set custom postage, but there is no option for this. Eba...

Exemptions for Compensation

Hello All, I'm looking for some advice regarding Simple Delivery as a Private Seller. I have read that there are certain items that are not covered for compensation purposes, such as anything over 100 years old, clocks, watches, jewellery, precious m...

User avatar by • Contributor
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Is there a page about InPost postage on eBay?

Is InPost visible as on option on the eBay Listing Flow? I don't have anything to post right now so can't view the postage options and am thinking of switching to InPost and need to learn about it. InPost's website doesn't show me how it integrates w...

Simple

I listed an advent calendar on buy it now & picked simple delivery with medium parcel & correct weight ip to 10kg, sold the item & when checking postage paid for Evri it’s states £3.42, not the rates starting from £5.88, why has this happened, buyer ...

User avatar by • Contributor
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Complaints about Evri, please stop using them, they may be cheap but they don't deliver

There are highs and lows for many delivery companies. Sometimes, we, as a business find one is ok for a period and then we have to move to another. Staff seems to be the key, rather unsurprisingly but we keep our options open and on many days use mul...

File exchange

1. Can anybody tell me the name of the File exchange field to upload shipping / delivery policy 2. Also if anybody knows the name of the field to specify package size that would also be useful Shaun

User avatar by • Member
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Simple ebay rip off!!! - Is this even legal?

The other day I received an order and requested a postage label as I had been doing since 'Simple delivery' came in. However, after purchase I happened to notice that the postage cost was significantly more than I expected. After checking Royal mail ...

oversized parcels - NO delivery service with Simple Delivery

Ebay forgot abut sellers with oversized parcels! i can't select any other service than Royal Mail and Evri but both are not taken oversized parcels at their shops! so how do i can book any other courier through ebay or how do i can setup Custom posta...

Bug with postage? Can’t select custom postage

Private seller, and I’m aware eBay are heavy pushing simple delivery but Yesterday I was able to list everything with custom or simple delivery no issue, made about 15 listings with custom second class letter & large letter postage. Today the mobile ...

User avatar by • Contributor
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