eBay Help
Postage
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Start a conversation

Seller News: May 2025

Catch up on the latest updates focusing on trust and optimisation.

Weekly Chat with the eBay Community Team

Open every Wednesday from 2pm-3pm

Community Mentor Programme

Experienced eBay sellers and buyers, helping other users with all things eBay.

Play Pause

Forum Posts

Start a conversation

Simple deliver postage costs what's happening

Prior to 20/5/25 Royal Mail 0-2kg parcels have been £3.44 New prices and services were supposed to start 20/5/25 with a small parcel option for Royal Mail and more bands The prices seem to have increased on all live listings but none of the increased...

How do I get MY postage refunded for a lost item which I sold?

I sold an Item. It was free postage on "anything but"-Simple Delivery, so that meant I paid the cost. Fine, been doing it a while and got my head around most of it.The item has been lost by EVRI and tracking not updated since 13th May. I, proactively...

User avatar by • Contributor
  • 251 Views
  • 23 replies
  • 0 kudos

Resolved! Prepaid labels, voiding label & compensation

Hi, I just sold my phone and the seller paid for the prepaid labels. Say I post it and Royal Mail looses my parcel, the compensation doesn’t cover the price of the phone and release my payment. i want to use a service that cover the cost, how do I vo...

Simple Delivery Price Changes Alert

Just a heads-up regarding overnight price changes in Simple Delivery. Yesterday, I listed some cassettes for sale. I carefully weighed the tapes and worked out the appropriate parcel size. Although they easily fitted within the Royal Mail Small Parce...

User avatar by • Conversationalist
  • 749 Views
  • 25 replies
  • 5 kudos

International Postage GSP off

Overnight international postage via GSP has been switched off and all my listings are domestic postage only. I’m having to individually reinstate GSP one by one. What the hell? (And before you ask, bulk editing is disabled too!)

RE; simple delivery

my first attempt at getting info across to fellow sellers with this prob (so far there is no 'simple' answer), so this has probably happened to many sellers already but now its happened to me twice within a week, what has happened is that when buyers...

Royal mail and ebay aren't showing delivered.

Hi.I sold an item recently. It was sent Royal Mail special delivery 1pm, however both Royal mail tracking and eBay haven't updated the tracking and it is still showing at the delivery office. I have been in contact with the buyer who has confirmed it...

eBays 'customer service' has become terrible.

Good day everyone.I have been a seller on this platform for many years but over recent weeks eBay have made this very difficult. Customer services have lied and made decisions that go against the service it pretends to provide.Example 1) Three weeks ...

Resolved! Massive jump in price for GSP orders to the USA (from UK)

Is anyone aware why global shipping scheme orders have suddenly jumped drastically in price for orders to the USA (from the UK?) A seller just informed me he’s being quoted $117 for a t shirt and another buyer cancelled an order and I can see they we...

User avatar by • Contributor
  • 1621 Views
  • 23 replies
  • 1 kudos

Delivered but eBay isn't updating?

Hi all, I have a problem: I sent off an order by Royal Mail 48 Tracked a week ago and my buyer confirmed that it arrived on Monday. When I enter the tracking number into the Royal Mail website, it registers as delivered. However, when I check the del...

User avatar by • Contributor
  • 6801 Views
  • 58 replies
  • 1 kudos

Simple delivery ??

Not simple at all. I want to post some windscreen wipers that I don’t need. They are over 70cm long. None of eBay’s “simple” postage options go anywhere near this length, even if I choose the biggest possible size. I can no longer use free delivery. ...

Got Postage related questions? Start here:

Featured Posts

Top