Your February 2024 Seller Update
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Forum Posts
Royal Mail: updated delivery restrictions & packaging requirements for bladed items
Royal Mail has added delivery restrictions and packaging requirements to bladed items and sharp or pointed objects which will be in force from 7 May 2024. If you are posting bladed items such as cutlery knives that you have sold on eBay via Royal Mai...
PayPal account for packlink
At some point I’ve obviously added a PayPal account to eBay but I no longer have access to it and don’t have access to the email address. I’ve created a new PayPal account but can’t seem to be able to find how to remove the old one from eBay or add t...
Adding additional postage method to live auction
I want to add 48 hr tacking to my auction which has bids on. I accidently used an old template that just used normal 2nd class post. But can't see how to add even though Ebay says I can
Addres label format error
For years I have had the postage label set to 4x6 to print out on a dedicated label printer. Yesterday the first 2 of 4 labels appeared in pdf A4 format with the proof of postage section. I even cancelled the first one and tried again going over the ...
Unable to find Reference number For packlink
Hello, I am currently having an issue on my seller account.A customer bought an item off me last week and I paid for DPD postage via ebay.It appears to be lost as it's been about a week and the tracking says there is an unexpected issue.I went onto e...
Packling postage label fail
Hi everyone i used packlink to purchase a label for the parcel , everything went fine i purchase it i can see in my paypal money was taken, i can see label was generated but when i try to print it just come with an error and i cannot reprint , i tri...
paid evri to doorstep delivery but saying customer to collect from shop
I purchased label for doorstep delivery but Evri called my customer to collect from shop, now when my customer visit shop they saying that parcel is lost.
Resolved! post by date
I recently noticed that the eBay postage label on one of my recent orders had a date to post it by. The date is after the EDD and long after the seller's claimed 1 day dispatch. The item arrived a few days after the EDD but before the post by. What i...
Best postage to utilise
Dear fellow sellers, please i need your opinion I have been a seller now for couple months, hardly making profit after all fees deductions and my operation cost. i sell a product that cant go through the normal postbox so essentially, it can't be a l...
Can I tailor international postage fee after a sale?
I would like to list an item and I think it will have international appeal. However it seems you can only list one set rate for the chosen international delivery service. The actual cost of postage will vary, depending on where in the world the event...
Yodel: We came to collect your parcel but it wasn't available. Please rearrange your collection
Hello. I bought something on the ebay and here is the tracking information. The seller already sent the parcel photo along with the tracking number before handing over to yodel for collection. I can't seem to figure out what's going on here. I have a...
Postage labels even worse today
Why have the postage labels been messed around with. Was bad enough printing more than I needed, now it will only print A4 size labels today. I've tried all the settings and nothing changes it back to what it was. It costing me time and money. Anyone...
Shipping label problems UK
Trying to print shipping labels today, I use a dymo printer with 4x6 shipping labels. For some reason when i buy my labels, it comes with a certificate of postage for online postage at the botton of the page. This does not fit on a 4x6 shipping label...
Postage
I sold an item and buyer paid postage, so why have eBay deducted the postage from me too?
return labels - bring my label and dead printers plus responsibility
Me : Hello this product you have sold me is 100% useless, I would like a refund. (Value £12) Seller : Failure accepted. Fine, here's a label, send it back free of charge for a refund.Me : I dont have a printer. I did have a £90 epson printer that sto...
Resolved! Click and collect - Will Ebay add Post Offices do you think?
Now that both Evri and DPD offer their services at Post Offices, do you think we'll ever see Ebay offering Post Offices as a click and collect location? Personally I'd love it, as my nearest Click and Collect shop is still a trip out of my way, where...
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