payout button not shows

[red357rose]

Morning

My pyout every day and shows the money ready but not shows payout button/ Is it glitch again? On this time Ebay always send me automatically but today still hold and not shows payout button :(((

[tressygirl]

Others have reported the payout button is just not there, and for some this has happened .

The button for payout may have ' fallen off'  the bottom of your screen on certain ratios of screen display, you may need to change your screen to a full display .  For example your screen resolution may be on 120% try pressing the Control and minus button then the missing button will appear on the screen.

If the above is not the case,  yes,  it may just be an early morning glitch, but may be worth trying different devices and browsers too,  hopefully that will help.

@red357rose 

[red357rose]

I checked my phone same problem not shows. But Must ebay send me automatically every morning, but now almost 7 am nothing happened they shows funds available but nothing else. I hope they will fix soon

[red357rose]

Its probably ok now because now shows sent out probably only was delays 

[tressygirl]

Seems to be a few early morning tech glitches this morning,  nothing new !  🤔

Good to hear it's back to norm !

@red357rose 

[theflyingwhopperstore]

Same here, just says “payment processing”…..

[theforeigncoinman]

Same here, our weekly sales of £6k haven’t been paid into our company account. Business seller here so must be a platform wide issue. 

[mwmusic25]

Morning 

I’m awaiting payment to appear in balance so I can withdraw! Has been in there every morning like clockwork - today shows zero? 

hope it’s a glitch 

[aandc_42]

mine also just says processing at around 630am

normally pay outs are sent every tuesday around 3 - 4 am and received by the time i get up

[lincolnshiremarine]

Hi

Yes, ours says In progress too

eBay customer services claims there is nothing wrong and we owe them money (this is wrong).   

Being transferred to the third customer service representative now as I can see the amount due.

Best wishes 

[aandc_42]

Ok

Please keep me informed

Otherwise I will be onto them tonight if doesn't show up

[sherbetpatch]

I'm also seeing ''payment processing'', seems to have been stuck there for hours.

Waiting for my automatic 7th of the month payout, available balance is showing at zero but the payout amount is still stuck on processing.

[red357rose]

So I got payout but still process why processing so lang if shows the morning payment available? 

[mwmusic25]

UPDATE - my payment has just gone into my bank automatically so looks like no need to withdraw anymore 

[ak_spares_co_uk]

My payment has just gone in so hopefully everything is back on track

[theflyingwhopperstore]

Still processing my end so fingers crossed

[theforeigncoinman]

Lucky you. Still haven’t been paid the £6k eBay owe me…

[marco@ebay]

Hi all,

Just wanted to clarify that this is not related to any glitch or anything like that. 

This is related to the automatic payment that we send every first Tuesday of every January, April, July, and October. Today is the first Tuesday of October, so any funds you have available would be sent out to you, that's why the button wasn't there, because it was being automatically sent. Please expect this on any first Tuesday of January, April, July, and October.

For further information, please click here.

Thank you,

Marco

[lincolnshiremarine]

Hi Marco,

I think there is a glitch.

Many sellers, including myself have not received the standard “We have sent you a pay out” email from eBay.

Every Tuesday early morning, like many other sellers, we typically receive an email from eBay confirming that a pay out has been sent with our funds.  However, this Tuesday I received no such notification.

Before suggesting that no funds are owed, as was incorrectly stated by the last eBay agent I spoke to this morning,  I have checked, and we did make sales last week. We are indeed owed a pay out.

Initially, the payment status showed as “Processing.” so I have had to wait for my funds.

It has now updated to “Paid,” yet we still have not received any email confirming that the pay out was sent.

Can you please clarify what is going on?

With respect, it is becoming increasingly frustrating to deal with repeated eBay issues.

There is hardly a day that goes by now without eBay doing something that causes unnecessary stress for sellers.

I appreciate your help in getting to the bottom of this, and look forward to my email "we sent you a pay out"

Best wishes 

[marco@ebay]

Thanks for your reply, lincolnshiremarine.

I've just checked for you, and I can see your payout was sent, and you also received an email yesterday saying your payout was sent, so all good there, and as advised above, no issues around this topic was found.

Thank you,

Marco