Seller News: May 2025
Catch up on the latest updates focusing on trust and optimisation.
Forum Posts
E-bay balance withdrawals on demand not working.
I am having problems with the new e-bay balance system. I have funds cleared and available for withdrawal but the system doesn't appear to be working and I can't withdraw my money. I have contacted E-bay by telephone and the agent I spoke with has pa...
Changes again to payouts again
Why can't ebay leave a things alone they changed the payout so you had to request it now they are holding payment until an item has been delivered and verified Have I got this right and can we still post an item ourselves or are we expected to purcha...
Funds
Hi i registered my bank account ( had to wait 48 hours for this to link account, now I had to send bank bank card details, and it now says my funds are on hold again for up to a WEEK ,.. does anyone know if my funds will be in before the 7 days, was ...
Buyer paid then wanted cancellation , money gone
So, buyer paid for and item, half hour later wanted a cancellation, which I did, via my balance.My ebay balance is now £0 when should've been £182 after the refund.However go to transactions and it shows total funds as £175.27 (i got postage for othe...
Payments processing improvement ideas
Hi all, relating to recent payment holds changes, I believe there are at least a couple of improvements how this is handled that should have made sense to eBay from the idea's conception, alas, they didn't. 1. Release payment hold after item is shipp...
Payment on hold
Hi guys. I wonder if anyone can help me. I’ve sold an item that the buyer has received and is happy with….but my payment is still on hold. It should’ve gone to the authenticity guarantee….however the seller messaged me asking to send it straight to t...
Collection Code
My buyer sent a courier to collect the sold item. How do I get a collection code so I can access the money?
Low Payment
I have sold an item and only recieved £14Could someone please tell me how this is possible when the payout should of been £26 Thanks
Anyone being hit with refunds from Cleared funds rather than Pending when buyer fails to collect
Buyers makes offer and pays for an item listed as collection only. Despite numerous messages to arrange collection there is just radio silence. I therefore cancelled the order to relist. The refund has been made from my ebay funds, when the payment w...
Incorrect payout amount - less
I’ve recently made two sales and only received 1/3 of the payout from eBay - I’ve joined since 2015 with 100% feedback. the payment breakdown for each sale shows I should have been paid more. any ideas who to contact?
Getting paid
Here we go again with this - it's utterly exasperating! I sold an item and elected NOT to use this new ENFORCED postal system within ebay. The item is marked as Dispatched and has been acknowledged as received by the buyer. The buyer has also left co...
How to personalise the invoice
Now that Ebay sends the invoice automatically with Simple Delivery, how can I personalise it and save it as default? I don't want it printing my name and address and the message such as "I hope you really like this item". I noticed on one invoice rec...
Resolved! Payout date
helloI am wondering where I can find the 'payout' date that should happen after selling an item. Certainly the 'Swift' payment option should be in effect hopefully!
I am so angry about this new payment "release two days after confirmed delivery"
I have been using eBay since 2002 and have always been happy buying and selling on the platform but this new delay on receiving payments has really nailed eBay's coffin and will cause sellers to leave eBay and use other platforms as this current paym...
Payments on hold
My sellers payment is on hold until I confirm two micro payments have been made to my nominated account. However I can't see any payments in my account?
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