Seller News: May 2025
Catch up on the latest updates focusing on trust and optimisation.
Forum Posts
Balance Money owed from ebay
Hi,I have requested that my eBay account be closed; however, I have a balance of money owed to me, but I cannot access it until I input my NI number. I do not wish to hand this over to eBay as i want the account closed. Can they hold on to my money i...
Closing my eBay accounts due to Ebay misusing HMRC rules
I have to admit eBay forced many of us to become Business Sellers last year in affect to protect themselves not us the sellers who made their business a business. Then HMRC state that the side-hustle tax should affect us after not catching enough peo...
Resolved! Repay refunded sum
I bought an item quite but never mind. A month later, it hadn't arrived. I asked the seller what was happening, they didn't reply. I got eBay involved and they decided in my favour and I got a refund and the case was closed. Now the item has turned u...
Extortion Practices. Want to close your account ? Ebay wont let you, unless you provide your NI.
I wish to close my eBay account and be paid monies that are due in my eBay balance. eBay wont allow this, they are trying to extort information from me, which I am not prepared to give. They are withholding funds on past transactions that I have lega...
Ebay holding my money ransom
Posted again as answer incomplete.I have never sold on Ebay until this year. As we are downsizing, I have been selling old items from our loft which we have owned for years or been left by family who have since deceased. These items were purchased wi...
Buyer has confirmed they've received an item, but nothing showing up in tracking information
I've sent an item on Ebay, the buyer confirmed they've received it, but this doesn't show up in the tracking information. I get a "tracking information not available for your service" error message. So Ebay are still holding the funds in escrow for m...
Funds not released early despite fulfilling criteria
In the eBay policy page it says: Items sent by post Tracked: Funds will typically be available 2 calendar days after we receive confirmation from the tracked service that delivery to the buyer or pick-up location was successful. For example, if your ...
Funds released upto 72Hrs after confirmed delivery. Business account - no defaults and 100% feedback
Why are Ebay doing this. I still send cheaper items by Royal Mail 1st/2nd class and 60% of the time these are never recorded by Royal Mail as delivered. How will I now be paid for these items as they will be be receorded as delivered? Also if buyer l...
Funds made available 11 days ago, but still not showing in my balance.
Hi everyone.I sold two items worth a combined total of £90. Both items were tracked, and both buyers have recieved the items and left positive feedback. The postman took photos of both items being delivered to the buyers.Ebay confirmed funds were mad...
Stupid new eBay payment rules
Why the heck has eBay changed the payment rules yet again? Are they trying to mimic another selling site with the same unfair policies?After reading some comments on this subject, one reply to a member, who stated that they couldn't afford to fork ou...
My Refund
Hello team I cancel my order and I didn’t receive a refund back can help me about a refund back please this item
EBay balance
Hello can anyone assist on the below? I sold and item but the buyer cancelled because they used the wrong address. When I agreed to the refund, the refund was issued from my eBay balance. But this eBay balance was from selling other items and now my ...
payment
Still waiting for ebay to release my payments ,it has been over 2 days now since items were delivered and tracking proved that .Ebay said money would be paid 26th ,so if an item was showed as delivered at 10.30 am on the 24th then 2 days later is 10....
I need help
Good evening!I would like to know what happened to my profile and why it was blocked?My nick in Ebay - jaki9052.Could you please tell me what I need to do have my profile unblocked?Maybe we can speak to mobile phone?I couldnt understand why I was not...
Refund
I purchased an item and the seller said it was out of stock so issued a refund, I got an email to say that the refund has been sent but looking at the card it is going to isn't used anymore as i didn't add my new card details, i have sent the seller ...
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