New E-bay balance system regarding withdrawals.

[jaarg-73]

This information is for anyone struggling with the new ebay balance system when it comes to withdrawals.

I had a problem when you get to the pop-up that says £0.00. and then various other things below.   I didn't realise you had to enter the amount you wanted to withdraw of your available funds.  This is done by clicking on the £0.00.   After advice from a good samaritan I cracked it.   Ok, maybe I was a bit slow on the uptake.  However, I would suggest to the ebay I.T. people that it would be clearer in my opinion if this pop-up stated at the top of the page "funds available for withdrawal" instead of "£0.00" and shows the amount available and then "amount to be withdrawn".  Then navigate to the bottom of the page to confirm amount to withdraw.        

[rob-lucas]

I cant even find my ebay balance to withdraw any funds  to my  bank account. Where on earth is it, its not under seller hub?

[jaarg-73]

Go to payments on the My ebay: Selling overview (not the seller hub).  Tap on payments and a blue banner comes up and you should be able to proceed from there.

[bunny--boiler]

Go to my ebay, then selling. you will see payments at the top, click that and you will see this

 Click the little arrow on the right hand side as I have highlighted.

A pop up window will appear with your balance and a withdraw button.

When you click withdraw another pop up window opens and you have to manually enter the amount you would like to withdraw.

That is using a desktop PC with seller hub enabled.

[rob-lucas]

Wow...found it, thank you so much!

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[bunny--boiler]

I'm glad you are all sorted now 🙂

[rob-lucas]

Thanks so much. Just realised why it showed me my balance but not in blue with the withdraw arrow.... I was using the new selling tool, as soon as I switvhed the old selling tools I got exactly what you and Bunnyboiler said, so thsnk you both and all is sorted. Its ashame Ebay hadnt added a special link to the new and old selling tools to avoid all the confusion.

[rob-lucas]

Couldnt have done without you and Jaargs help, thank you both again.🤗

[jaarg-73]

Brilliantly explained bunny- -boiler.  

[jaarg-73]

No problem - I'm glad it's all sorted out for you now.

[nvas9663]

Hi, the "withdraw" doesn't highlight for me so am unable to select and there is nowhere to input the amuont I want to withdraw, any ideas please. Thank you

[reggub321]

Thank you jaar-73.

Well as ususal Ebay made that seem simple, but actual execution was as clear as mud.  Totally agree with your suggesation BTW.

 Regards

[jaarg-73]

Hi nvas9663,  have you seen bunny--boiler explanation with graphics?  It explains the process really well.

[nvas9663]

Hi, yep, I followed all the steps, but the "Withdrawal" in my case is light gray and doesn't let me click on it. Graphics from bunny-boiler are indeed lovely, but in their case the "withdrawal" is blue and one can click on mine isn't

[rob-lucas]

Hi, yes, that happened to me. You have to come out of 'seller hub' which is the ebay selling tool thingy and find where it says 'switch to my ebay' then on that interface  you will see your selling totals st the top of the page increasing to a stop. Then  at the top click on 'My Ebay' it shows a dropdown list, then click on 'Selling' , then 'Payments' (at the top) then last of all 'All transactions' . You will then indeed see it in blue and can access and transfer it. You then get an email eventually saying theyve sent your payout. I drew myself a flowchart  otherwise I wouldnt have remembered this. Hope that helps nvas.

[jaarg-73]

Hmm, have you entered the amount you want to withdraw at the top of the
pop-up where it initially shows £0.00?

[nvas9663]

Thank you, I think I just need to wait for the microdeposits now, not letting me do anything. 

[nvas9663]

Doesn't let me. I think I just need to wait for the microdeposits now, not letting me do anything. Thank you

[rob-lucas]

Are you on the All Selling page which is also known as the sellers hub, if you are thats whats doing it. You will need to go to the older selling page they call 'My Ebay' interface. Usually above your ebay name it will have a link stating 'opt out of seller hub', if you click that, it will take you to the original 'My Ebay' interface which shows it in blue allowing you to see and withdraw funds.

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[brookandwindsor]

Many thanks, BB. Ebay really need to make it clearer.