Low payout

[t0mas101]

Hiya,

I'm a new seller on here, and I am struggling with payouts at the moment. I sold an item, and after all fees and postage, it came to £36.87, yet eBay's payout to me for that sale is £34.14. Why is this? Why am I being underpaid? Not only am I losing near enough £10 of what the buyer paid due to postage and all the fees, but I am now losing another 2 quid or so for them sending it to my account? It's just puzzling. Please can someone help me, or give me advice, I will have to start selling elsewhere otherwise. This fault is not only a one time thing too, I am aware of another payment being lower than what I was told I was going to receive. 

[samantha504]

I sold a private number plate on eBay for £200.00 and only received £170.00. I would've liked a breakdown of charges but couldn't see how to do this.

[fmcd2012]

Hi there,
If you look under My ebay, (on the task bar next to Home icon), then click on Selling, then click on Sold. you will see all the pictures of the items you sold, with most recent one at the top.
Click on the photo of the item you sold, then scroll down the page to see how Ebay worked out your payment.

Hope that helps !
fmcd


Sent from Outlook<>

[silvermbgames]

Hi Marco,

in a similar position to the op above. Made my first sale of £29 and received only £19.25 when there are no selling fees. 
could you advise please. 
mike

[marco@ebay]

Hi silvermbgames, thanks for your reply.

If you go to the transaction in question or the payments section of your eBay account, you can see the fees breakdown of your transaction. If fees shows 0, then you weren't charged for fees, and the reason why you didn't receive the funds you were expecting could be related to outstanding shipping labels, which is the most common reason, for example. For this, I'd suggest checking your payment section in full, you will see it all there. There you can see if funds were deducted due to a shipping label, or a case that was opened and you had to refund, etc.

Thank you,

Marco

[fmcd2012]

Thanks, will investigate !
Fran.

Sent from my iPad

[fizzy1235]

I’m having the same issue, however, I made £22 and have only received £8 which is ridiculous. This can’t all be fees