Your February 2024 Seller Update
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Activity in Discussion
Royal Mail tracked labels now have proof of postage -unable to use label printer
hi fellow sellers, this morning my labels have a proof of postage attached to most labels which stops me using my label printer, im having to resort to a4 and tape, is there any way of removing the proof of postage and return to just the label to use...
Royal Mail 2nd Class Large Letter
Good morning I am new to selling on ebay. I sent a vest top via the above but I've noticed this doesn't include tracking (£2.10) So how am I to know if the buyer received their item? I just wanted to save the buyer postage . I have now set all my sma...
Account restricted for no apparent reason - please help
Hi everyone, I got my account restricted and I don't have access to my founds. I got generic, vague mail that some customers may not received their orders. I guess it's due to problem with tracking of 2 parcels sent from European Union to Australia. ...
New Royal Mail label layout
Why have they changed the label layout to include certificate of posting underneath the label, now I'm not able to print them on a 4 label sheet, have had to print them on A4 paper and cut them out to sellotape on.Am I the only person this has happen...
Cancellation denied on wrong amount order.
I went to buy 1item from a seller and so selected 1 item in the drop-down menu. What I didn't know was that it had defaulted to a pack of 6 and I paid for that by mistake on the order page. I immediately contacted the seller, in under 5 minutes, and ...
Seller sent different item than what was listed
Hi All, Just checking I'm (hopefully) covered here. Seller listed a limited edition new and sealed Spiderman 2 PS5 console. Package has just arrived and they've sent the standard version PS5 instead, not the LE version. Seller had marked transaction ...
Zero collection
Back in January someone bought something from me and it's collect, only. Stated so in my listing for the item collect only. The buyer messaged me saying he was in hospital at the time and could I send it too him, I said no collect only. He messaged a...
Ebay unresponsive in Firefox today
I am completely unable to use ebay in Firefox today. If I try to expand view of listing photos, scroll through listing photos or magnify, absolutely nothing happens. Similarly if I try to submit bid, buy it now, or add to a list, absolutely nothing h...
Shipping label problems UK
Trying to print shipping labels today, I use a dymo printer with 4x6 shipping labels. For some reason when i buy my labels, it comes with a certificate of postage for online postage at the botton of the page. This does not fit on a 4x6 shipping label...
"We looked everywhere." appearing on EVERY SINGLE PAGE (issue)
Over the last few days, while attempting to browse and search ebay normally, more than once I've encountered a situation where every function on ebay stops - and every single page I've visited (item listing, search page, My ebay Summary, Items won) r...
Resolved! Seller using different courier after purchase went through
Hello, I bought an item with £12 DPD next day shipping but when I received the dispatch notification, they provided a royal mail tracking number instead. I assume this means they are using a different courier instead without my consent. I would like ...
Vinted have updated their T & C's with regard to HMRC
Sent under cover of an email 22nd April: "2.8.3.To report your earnings and taxpayer informationIf you reach a certain amount of sales or earnings, we are obliged to collect and report your earnings and taxpayer information to HM Revenue & Customs (H...
PLEASE CHECK YOUR DEFECTS REPORTS FOR CANCELLED TRANSACTIONS !!!
Hi, Please be aware that you may have defect for a cancelled transaction from this weekend which you didn't cancelled. Looks like there is some ebay glitch which caused that some orders were cancelled by the system, so you not only loose money (if yo...
Customers unable to make a repeat order
Hi. There seems to be a problem with the eBay app that makes repeat orders impossible. During the last 2 weeks we had 4 customers complain that they get a 'Thank you for your order message' and are shown other things they could might be interested in...
Sales Downfall in March 2024
I wonder if anyone else noticed a sudden downfall in sales. Sales are non existent in March however January and February were reasonabley good months. Please share your thoughts!
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