UK Seller News: April 2025
Stay ahead of the curve with our latest updates.
Forum Posts
Updating the eBay app: latest version guide, supported operating systems & troubleshooting tips
We regularly update our app with new features and improvements, to provide you with the simplest and most secure experience when shopping and selling via your mobile device. As part of our latest update, versions 6.191 and older of the eBay app are n...
Valid ebay app promo code fault. Also an aweful customer service
Just purchased an item via app as app purchase promo code were available. It says successfully applied the valid £10 discount at the checkout using code YUKPGIKS7XV9SZ7M.Payment keep failing despite various methods. At the end applied the promotion u...
Resolved! Cannot view original listing details after purchase in web browser but iOS app i can.
HiIn a web browser (MS edge, windows 11) i would like to view the original listing / seller photos after the purchase, so on the order details page i scroll down to the orginal small photo under "Item details" and click on it, expecting to see other ...
Is anyone else having problems buying postage labels through eBay?
For some reason I am unable to buy postage labels. When I change the weight/service/parcel size it reverts back to large letter.
Unfortunately, this item isn’t available for purchase in your location.{e253598-1260494x}
I'm getting this message on nearly every item I try to buy, even on UK items, I have checked with sellers and others dont have an issue and the items can be purchased from a different family members account account without issue, location is not bloc...
listings removed for policy violations - still on sale?
Whilst doing some product research today and I keep coming across items in the search results that, according to eBay have been removed (see attached image) for policy violations.However these items are still on sale.So can anyone explain why the ite...
The contact seller option is still not working. I noticed this problem started in 2024.
Has anyone got a resolution for the contact seller option not working. People must be losing money over this problem as some customers will just give up and not buy the item if they cannot ask a valid question. I have tried to ask questions on many i...
Resolved! Downloading Active Listings
I have not found a way to download my Active Listings to a csv file for my end of Tax Year stock list records Search engine results for ' How to download active listings to csv' whether advice or video are out of date and not now possible due to miss...
Payoneer Account Change
Dear eBay Support,I hope you are doing well.My Payoneer account that was previously linked to my eBay account has been blocked. I would like to know:1. Is it possible to link a new business Payoneer account to my existing eBay account?2. Alternativel...
unable to list
I have been unable to list an item since 17.15,yet can move around eBay okay,anyone else experiencing this.Have never had this problem before and list most days around this time ?Cheers
Payout delay
I requested a payout and its been 5 days an agent said they will get back to me via email and they never. They said its a glitch and a technical issue the banner says There's a delay in your payout reaching your bank, and we're working hard to resolv...
Contact seller function not working.
The contact seller option is not working. This seems to have been going on since 2024 and no one seems to be doing anything about it. Does anyone have a resolution for this.
Visibility on eBay sites abroad
I’ve noticed that none of my items are visible on the French eBay site (ebay.fr), and on the German site ebay.de they don’t appear in main search results but are placed at the bottom under ‘Related items’. Both sites seem to discriminate / filter out...
Close account
Send eBay… i am trying to close my account.I have been on the phone to an eBay colleague for over 40 mins , got transferred and then cut off. I apparently have to pay .35 cents. Tried to pay and close the account.Please advise how this can be resolve...
eBay are a dishonest organisation
eBay is dishonest, I sold an item for £90 and the Q.R code that eBay sent me didn't cover the cost of postage, the buyer complained that I had not sent the item correctly, eBay will not admit that they sent the wrong Q.R code and stated it was my fau...
complaints
How do I make a complaint to eBay?
