02-07-2025 8:37 PM
lm hoping someone can help here . l made a purchase of 3 x 110cm by 160cm day & night blinds done everything right on the listing there was a drop down where you could choose the width size /drop size & colour did everything right checked before paying .paid for items thought nothing more until delivery today which turns out to be the wrong size checked my purchase to find l have ordered 3x 40cm by 160cm blinds .its as if as soon as l made the purchase it flicked over to the other size .lm at a loss as l am 100% l ordered the right size has this happened to anybody else. l have ordered multiple times like this & it has never happened before. its abit weird l checked the feed back of the company & are very well known for sending the wrong size blinds. thanks in advance
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02-07-2025 11:00 PM
thank you peaseblossom for you advice. already started a return just waiting for the return label to be sent . was looking for some insight to maybe why this has happened as l would not order something smaller than needed lm just putting it down as a technical issue
02-07-2025 10:38 PM - edited 02-07-2025 10:38 PM
Start a return on here:
https://www.ebay.co.uk/help/buying/returns-refunds/return-item-refund?id=4041
select "Doesn't match description" and if necessary escalate it to eBay after 3 complete working days.
02-07-2025 11:00 PM
thank you peaseblossom for you advice. already started a return just waiting for the return label to be sent . was looking for some insight to maybe why this has happened as l would not order something smaller than needed lm just putting it down as a technical issue