Community Newcomer
Posts: 3
Registered: ‎08-03-2011
Accepted Solution
return postage

Hi. i ordered the wrong size of an item & now want to return it. Fortunately seller has agreed to a refund & told me to send it back for a refund. The item price included the postage so I don't know how much the original postage was.

 

Ebay (or maybe the seller?) shows the return postage as much higher than the Royal Mail postage if I send the item back via Royal Mail.

 

Am I obliged to pay the higher postage costs as stated by Ebay or can I use a cheaper method to return the item?

Accepted Solution
Community Member
Posts: 34,860
Registered: ‎11-01-2003
Answered
in reply to littleweed50

You can use RM but use a trackable option (eg. second class, signed for) so you have proof of return.   Put the tracking number into the return.

 

 

Other Answers: 0