postage

Hi

 

I delivered the item in person yesterday, but the listing says it should be sent by post. How can I mark the item as delivered? Does the buyer need to confirm that they received it?

 

 

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postage

If this was originally listed as a postage item only,  there is nothing you can do to mark the item as delivered. 

 

Collection items when purchased and paid , buyer then receives a collection code to give to the seller who scans this,  and this is the only proof the seller has the item was collected / delivered.

 

The buyer can leave you feedback,  but this will only release the payout sooner,  if the value was under £25, there is nothing else the buyer can do.

 

With no tracking or collection code to show delivery,  your payout will be held for 14 days before release.

 

If you are a new or returning seller,  you may be subject to longer holds of 30 days.

 

@peter-gee 

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