Community Newcomer
Posts: 1
Registered: ‎12-04-2018
Accepted Solution
marking return item as dispatched

Hi there,


I have sent back an item to the seller using printed ebay label. It has a tracking number on it. 

I cannot mark it as dispatched on my return side, because "The tracking number you have provided already exists in our system. Please use a valid tracking number for this return".

Do you know any way to solve it?


Accepted Solution
Community Member
Posts: 50,477
Registered: ‎15-10-2009
in reply to zuzannrei_0

If it was an ebay generated label then the tracking will already be on the return.


See the link to returns



We are just ordinary members trying to help.
Other Answers: 0