12-08-2018 7:30 AM
Good morning,
I sold an item to abuyer which when he recieved was'nt as described. I had used a stock photo and info of the product but the product was an earlier edition. My mistake and i admitted as such. However not being familiar with the process i immediately refunded the item and paid pstage for its return , but to date i have not received it back yet. Its been 8 days since the dispute. What can i do ? It could be of course that he is on holiday but i have sent several emails but no reply.
Regards
stevo491954