I have received this email from eBay
eBay recently identified a systems issue that impacted your order. As a result, we have had to cancel your order and issue a refund to the buyer. Please check your canceled orders for more details. We apologize for any inconvenience this issue may have caused, and we have refunded your fees. We hope you choose to relist your item. We’d like to assure you that your seller performance rating won’t be impacted by defects resulting from this issue, and we will proactively remove neutral or negative feedback. If you have already shipped your item or have any questions, please get in touch. We’re here to help. Thank you for being a part of the eBay seller community. |
The eBay team I have already posted the item at the beginning of the week. I'm now out of pocket. It says get in touch but now how to. It is official and I can see from my account the buyer has had a refund. |
