Community Member
Posts: 1,687
Registered: ‎26-06-2011
eBay Return Postage Labels Tracking Number Incomplete

I've issued a return label for a customer via eBay return labels.

 

I'm expecting the pacel back today so I wanted to get detailed tracking info, but when I look in the cse, the tracking number is incomplete.

 

I'm worried if I cpntact CS the will open a case and things could go horribly wrong.

 

Really my question is: Have you noticed that eBay returns labels have incomplete tracking numbers? 

Other Answers: 1
Community Member
Posts: 10,754
Registered: ‎28-03-2005
Answered
in reply to so_last_century_rockin

No I have not noticed that!

 

I am not sure what you mean by "eBay may open a case if you contact them".   I hope that the buyer has opened a case to return and it is in hand.  If so eBay could not open another!

 

If you are trying some do-it-yourself method to refund then that is highly unwise.  You will be given a defect; all problems must be dealt with through resolution cases.

 

@so_last_century_rockin