Community Newcomer
Posts: 1
Registered: ‎12-10-2017
dash cam
hi I got a dash cam of a seller on here I recived it today and it is the wrong one they have sent me I have messaged him 3 times and still no reply
Other Answers: 2
Community Member
Posts: 7,492
Registered: ‎28-03-2005
Answered
in reply to stacearnsha0

It's pointless to "message" the seller; that is not how it works. Go to the resolution centre and open a "not as described" case. Seller - if in UK - should send a prepaid label for return and when you do should refund. If he does not then escalate the case to eBay after 8 full days and follow their instructions.

 

Ignore anything the seller says.

 

If the seller is overseas and if it's worth it use Paypal and see this link

 

https://www.paypal.com/uk/webapps/mpp/refunded-returns

Community Member
Posts: 1,157
Registered: ‎05-02-2011
Answered
in reply to stacearnsha0

Open a return case in the Resolution Center.