Community Newcomer
Posts: 9
Registered: ‎20-05-2017
Why am I being being threatened by ebay

Ebay has just threatened me because I've included a phone number when replying to a seller with whom I've agreed a price and need to communicate with to arrange collection and payment method.

I don't like being threatened when I am conducting an entirely honorable transaction.

Tom Swain

Other Answers: 3
Community Member
Posts: 29,262
Registered: ‎21-03-2008
in reply to r12gas

EBay now prohibits users from providing contact details to prevent private deals being made to evade paying eBay's fees.


All messages between members are now scanned. Warnings are sent automatically. Contact details can only be exchanged when the listing has been sold through eBay.

Community Member
Posts: 26,273
Registered: ‎26-01-2009
in reply to r12gas

Quite simply as far as eBay are concerned there's no reason to exchange contact details before actually buying.

Community Member
Posts: 30,679
Registered: ‎10-02-2011
in reply to r12gas



You cannot exchange any contact details unless the buyer has committed to buy through eBay


There is no way to accept an would not have been honourable as you would have been defrauding eBay of their fees !!


We ALL receivbed a message from eBay in September warning us of the consequences of exchanging contact details


There ia a notice on the messaging page saying you cannot exchange any contact details




A good deed is never lost; he who sows courtesy reaps friendship, and he who plants kindness gathers love.