Tiffany earrings authenticity

[pearl5-9]

Hello, just bought a pair of Tiffany earrings for £710. I cannot see that they will be going to the authentication centre. I’m a little worried I must say. Please can somebody let me know whether they will automatically be sent or whether they are coming straight to me. I wouldn’t have bought them if I’d realised they weren’t being authenticated

[**peaseblossom**]

The seller should automaticailly be instructed to send to the authenticity centre.   If they somehow don't do that and when you get them you think they are not real you would be able to open a "not as described" return to get a full refund.   

You could always contact the seller now and ask if they are going to the centre first.   You could say it's just to get any idea of when you might receive them.

[jckl1957]

What is the item number?

[jckl1957]

I think I have found your earrings.

For some reason, they are not covered by the Authenticity Guarantee.

Some jewellery categories are not covered (vintage and antique for example) but I can't see what category these were listed in.

The seller has very little feedback and there was only one picture of the earrings.  I would be worried if I was the purchaser.  I don't want to alarm you but this sale seems to have several red flags.

Have you paid for them?

[pearl5-9]

Hi, I've already bought them 306219379227 so not sure if you can see the
advert. I just assumed they would go to the authentication team...I can
see where it says that and ebay contact for help seems to have changed so I
can't ask them

[pearl5-9]

Yes I've paid for them! I agree I am going to try ad cancel

[jckl1957]

If you try to cancel, that may hold up your refund and  the seller can say no.

If you do ask the seller to cancel and they agree, you will get an email from Ebay confirming the cancellation and that the refund has been processed.  Do not listen to any vague promises that they have sent you the refund unless you have had that email from Ebay.

If they say the earrings have been sent, they should arrive quickly as you have paid for Special Delivery. If they are 'the real thing' then you have got a bargain.  If you have any concerns, you should get them looked at by a good jeweller who will test the diamonds and the gold.  (Best case scenario, you would take them to a branch of Tiffanys.  If they are real, they would clean them for you while you had a glass of champagne.  If not, they would say so.)

If they are not right, you will need to start a return and say they are 'not as described'.  This is true - the seller has stated the diamonds are rose or pink - they are not.  they have used AI and confused the colour of the stones, which are clear, with the 'rose gold' metal.  (Another red flag.)

If you have any concerns or need any more help, come back to this thread for help.