Sold item

I have sold an item and sent to the address given . The buyer has now contacted me to say the address is slightly wrong and the item has been returned to sender . What shall I do?

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Sold item

When you get it back cancel/refund the transaction via the dropdown menu arrow for the item on your orders list.   

 

If you want to continue with the buyer they should update their address on ebay.   Then you can relist the item for them to buy again.   

 

If you prefer not to sell to them put their ID on your blocked bidder list:
https://www.ebay.co.uk/bmgt/BuyerBlock

and leave it at that.

 

@neho-89 

 

 

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