21-03-2026 4:25 PM
Hi,
I wondered which Social Channel/s Ebay now uses for UK Customer Services, such as Instagram or TikTok, as I used to use X / Twitter, however I think the DM service may not be available on that Social Platform now?
Thanks,
21-03-2026 6:10 PM
eBay doesn't use either of those.
I’ve found that the easiest route to contact eBay Customer Services is via the link below where you can call them or request a call back:
https://www.ebay.co.uk/help/eua?id=5190