Simple delivery fail!

[5174mark]

So I listed and sold an item with simple delivery, but the purchaser requested a faster delivery service, which I agreed to. I then realised after posting and he received it that eBay still thinks I'musing Simple delivery and consequently dies not acknowledge the item has since been delivered and I won't receive my payment. Is there a way to let eBay know its been delivered?

[tressygirl]

I'm afraid if there's no tracking to show delivery,  you will get your money,  but there will be a minimum of a 14 day wait for its release.

One used to be able to ask Customer Services to update new tracking not sure if they still do but if you wish to ask,  there's no harm.

This is the easiest and quickest way to contact eBay Customer Services, for a Call Back option.

https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid

Lines open 8 a.m. - 10 p.m. on weekdays

9 a.m. - 6 p.m. on weekends.

Automated agents will be available on chat outside of the above hours.

I recommend contacting CS first thing in the morning as there's more chance of Dublin answering.

Please,  if they do update your tracking manually,  come back and tell us,  it will help us to help others.  I have asked for confirmation of this,  but have not received any response.

Thank you.

@5174mark