cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Simple Delivery not used now getting late dispatch emails

Item was sent using Royal Mail rather than Simple Delivery. Now I am getting it hasn't been dispatched emails, the Simple Delivery label has expired. Buyer has the item and is happy, how do I close this?

Message 1 of 2
See Most Recent
1 REPLY 1

Simple Delivery not used now getting late dispatch emails

Normally you can mark dispatched by opening the original pre-paid Simple Delivery label (Get prepaid label > Get prepaid label and QR code).

 

If that's not possible now there's nothing you can do.    If you haven't been paid ebay will be holding the money for 14 days, and then released to you.

 

 

 

 

Message 2 of 2
See Most Recent