Hi
I returned a cabin filter for a MK6 Fiesta, as the item was not as described by the seller so didn’t fit my car, on 9/5/18 using the returns label provided. The seller won’t confirm if they have received the item and just asks for the tracking number.
I entered the barcode from my postage receipt onto the system, but it says the number is invalid because it’s already entered on the system.
How do I resolve this issue - get a refund?
thanks
