Returns for refund

[mykewinters]

Hi, I ordered 2 cd albums off 2 separate sellers, and they weren't as described when I received them. I initiated a returns and refunds, which both seller agreed to. Im problem is this: Before i could return these two items to them, I was involved in an accident which resulted in me having to stay in hospital. I went over the time limit for returns as a result, and the case has been closed. 

My question is: Is there anything I can do to get this resolved as previously agreed to? Unfortunately due to unforeseen circumstances, I wasn't able to carry the returns. The items are packed ready. Any help with this matter would be greatly appreciated, thank you

[tressygirl]

I'm very sorry to hear what happened to you,  but under eBay's rules,  once a case is closed it cannot be reopened,  so nothing to enforce the sellers to receive back and refund you.

You could try your payment provider for help with these refunds.

@mykewinters 

[*vyolla*]

Sorry to hear this, but in all fairness to those sellers they agreed to the return and followed the correct process and will have waited a considerable amount of time before those return cases timed out.

Trying to issue a chargeback via your card provider will be extremely unfair on them as they'll be hit with a £16 admin fee, and as you've already had eBay return cases close when the ball was firmly in your court it could backfire on you.

Perhaps list them yourself?