Return and refund

Hi
I recently opened a case after trying to sort out the probelm i had with the seller and decision was in my favor, once ebay stepped in. I have returned the item and added tracking details but on tracking it, it says the seller wasn't in. From the conversation i had i don't believe they will collect it or sign for it. I've had not a penny back and because they haven't collected it and most likely won't, what can i do?? As not collecting it or arranging a redelivery means it won't show as returned. So I'm down my postage cost and the full refund of £12.95?? There is no option in resolution centre for me to get in touch with ebay to show I've returned it and tracked it. Been totally ripped off and need advice.
Thanks in advance

Accepted Solutions (0)

Answers (0)