You don't need to message the seller so that is not an issue.
You have 30 days from receipt to return a faulty item.
If there are several items, make sure you open a case for each one.
Use the link below to start return cases. You do have to add a photo in order to submit the case.
Open a return request
To request a return, select the item you want to send back from your recent purchases above, or use the button below. You can also start a return request from your Purchases in My eBay.
Start a return - opens in new window or tab
"There are two ways to be fooled. One is to believe what isn't true; the other is to refuse to believe what is true.”
Søren Kierkegaard, Danish philosopher (1813 - 1855)
