faulty vertical multi socket

[jennjensbuqmwyow]

 I purchased the above item. After a couple of weeks it blew up. I phoned ebay as I thought they had got the wrong e-mail address.    Price £14.99. I haven't heard anything back .I want to send the item back to ebay for refund or replacement.as I don't have a printer I can't get a return label and I only use a tablet. Hope I get some help this time.

[franology]

You can't send items back to eBay because eBay doesn't sell them to you. If an item is faulty you return it to the seller after opening a case in the Resolution Centre for item not as described. But you can only do this is the item was faulty when you received it - not if the fault developed later.

Have you read the eBay money-back guarantee?

http://pages.ebay.co.uk/ebay-money-back-guarantee/index.html

If you have to return the item you will also have to find some way of printing the return label - unless you are willing to pay for tracked return postage yourself.