Your February 2024 Seller Update
Learn more
The content you are looking for has been archived. View related content below.
I hope someone can help me please. My account has been restricted because my order cancellation rate is 2.35%. I had to cancel orders because I sold the stock on other faster seller platforms, so I understand that.But now I cannot change the price or...
I person with only 1 feedback has sent a message wanting to buy my guitar at £200 above asking price but claims he is severely disabled and will send a courier to collect. I have the guitar marked as collection only. I smell a scam. So should i ignor...
I received a damaged Stanley cup. Contacted seller who has promised many times to replace or refund in full. All I get is excuses i.e give them time to look into it, check post office etc etc. Which I have done. They were first contacted more than a ...
I have been trying to sync my Android phone with my ebay account but I seem to have 2 accounts. I have uninstalled and re-installed the app on my phone but it makes no difference. How do I sort this please?
Hi I have just sold an item via GSP, I purchased a postage label via ebay but stupidly it was for the incorrect weight. This label is now voided. I purchased another label for the correct weight. But there are now two tracking numbers for my one item...
Hi,I have a customer wanting to buy an item in 4 monthly payments. I do not believe my account is set up for this. Can anyone tell me exactly what I need to do in order to be able to accept this?Thanks in advance,
I am using the same PC. Why do I get emails saying I am using a different one?
An item I was selling developed a fault and was not prepared to complete the auction, so I cancelled the listing. I have been charged a final value fee. Can I appeal and who to?
By the courier. It was insured thank god. I would like to refund the buyer the full amount, but Ebay have already taken their fee. So I will be out of pocket. Any Ideas? Thank you
Interested to if anyone knows why an items 'view' figures change from day to day on the app? Obviously it goes up each time someone views however yesterday it was 301, today 280! This started when the total reached around 290 last week and has gone u...
Why are eBay not demanding the seller to give the parcel delivery information to the buyer so they can raise a case against the courier. When they clear have information that show it was let in unsecured location
I am a collector.... I routinely search by sub category looking Worldwide for newest istings .... Unfortunately when I try to do so now none of the usually available search result filters appear. Even with 'Advanced' search options I cannot bring up ...
Recently I could click on Garden and Patio, then Garden Furniture and click on View All then use the Filters to narrow my search down to Nearest First. Today, 29/03/2024 when I click on Garden and Patio there are no Filters or Sort option (can't even...
Item not arrived neither is it on my list of purchases. Yes the money has gone out of my account. I have both an order No. and item No. please advise.
Please help and forgive me for being stupid!!I want to sell a pair of Fly boots in fab condition with the original box.The box makes them slightly bigger than a medium parcel 45.5cm wide.I want to post Royal Mail track 48 as they are the only company...
Seller did not feedback our transaction. I sent them a message but with no response.As a buyer I paid immediately. When package received, part of the item was not dispatched.I mentioned it in a message very politely, they apologised and sent it after...
I've been lookin at buy a ps5 and I had made an offer on one then I got an offer from a friend and I've tried to cancel the offer it's not letting me
I need to speak to a agent how do i do this
I had several items listed that were bought by one person. This person collected them. I marked them as paid and dispatched but now I have red reminder to dispatch these. I have deleted the items but it still shows? any ideas please thanks
I bought a Radio Control handset which arrived in good time. When fitting batteries to it, it won't switch on. Yet, if I connect a charger to it, it functions perfectly.I have contacted the the seller twice. All I get is an automated message asking m...
Could someone please explain how every so often my positive feedback count declines by 2 or 3 numbers? I've searched for this answer & all I can find is that it would minus 1 with each negative feedback? But on my profile I don't have any neutral or ...
eBay caused this issue, providing an optional delivery address, I chose an address permanently closed, me not receiving the parcel, twice evri couldn't deliver it 14 & 18 march, tracking number H0067A0290048430, I can't get hold of evri, seller hasn'...
Tried reporting seller as gave honest feedback wasn't nasty as since have received offensive messages. I've tried reporting seller more than 5 times on different occasions and been told ran into problems try again later I've tried again later over an...
Hi I've had an eBay account for a number of years,and used to sell as well as buy items.But had so many bad experiences over the years decided to just buy.However thought I'd try and start to sell again and have sold an item but seller has zero feedb...
I have tried to access the filters on Ebay for the last few days with no luck.Where have they gone? It's as bad as Amazon now.Extremely frustrating.Thank goodness for Vinted.
I've had two items removed from sale due to them containing alcohol.Can any one advise me how to remove them from my selling list?
Hi, How do i contact ebay by message to ask tem to remove a old card fom my account? Ive already added a new card to pay for items, i want the old card removing that it says is there for them to take payments from but it is expired and old now. I can...
I've made a sale and the buyer has collected the item in person. He could not find having received a proof of collection qr code for me to enter. He signed the invoice to confirm he has collected it. How do I mark the sale as collected without the co...
Closed a case because seller promised me partial refund and now he’s ignoring me
I sell keys that I own such as windows 10 pro keys and windows 11 pro keys and office keys and game keys.however my keys were always flagged for being counterfeit. How would I get this to stop.it now says electronically delivered policy. I cannot see...
A buyer has just purchased and paid for an item I'd already sold 2 weeks ago. I don't understand how it is possible for someone to purchase an item already marked as sold. Also the icon for this sale in my recent activity list is totally different to...
I sold my PC and the auction was cash on collection. The buyer picked up the PC and paid. Ive marked the item payment received, but can't mark it as despatched, or picked up. It's still marked as Post now. How can I mark this transaction as complete?
I purchased a phone case about a month ago it was ment be delivered today so I checked my order and it's disappeared and now there's no other or previous purchases made ? Why I also have a screen shot of the purchase I made for around £8?
As per the title: In order to place some listings, eBay first requires me to verify some personal details.I should then receive a code by text message which I can use to prove I am the owner of the number. Every time I hit the button to send me a tex...
Hi, is there anyone who can help for this question. Since eBay put 100% no fees or insertion fees. Before this I made around £600 sales per month and now I have only £180. If someone has suggestions how to do. All my listings are completed, I put all...
I purchased avios points on eBay, minutes after purchase eBay messaged and told me that the account I purchased from had been hacked and account closed down. I have been scammed but cannot even message ebay to let them know this as eBay now saying pu...
Hi I recived an offer that was only pence above my starting price, I declined and made a counter offer of a couple of pounds more as I had a few watchers but on balance I'd rather just make the sale. Can I go back and accept the orriginal offer someh...
Hi Somebody bid and won my car . He didn't make contact . His just a messed. Can I get my listing fees back .I have since cancelled the sale bcz I sold my car elsewhere Thx Richard
Hi, how do I close my ebay account through app? Thank you
I paid for a postage label on 17/3/24 but had to void it as my printer wasnt working. I still havent received a refund. Contact Royal Mail but they said that I need to contact ebay for the refund. Cant find anywhere to do this. Can anyone help? Thnak...
I need a person to get some sence not a robotic answer machine who keeps giving me stupid answers I have been waiting for a reply for goods I never received and get no response from the seller
Hi... I'm currently selling 2 GPUs. When I set the two items up, I put the following Buy It Now Prices. Nvidia 4080 FE for £1,199.00 yet when I look at the listing it shows £1,438.80 (free P&P) Nvidia 4090 for £1,899.oo yet the listing shows £2,278.8...
The collection code for two items is not registering and reporting as being invalid
My account has been restricted because i apparently have 2 accounts. However i only have 1. Please fix ASAP
Is it the new format every time I try to list somthing on buy it now, when i select list it wont allow the buy now price it shows a red message at top of listing, when you go back to listing price is gone, i cant beleave i am doing any thing wrong, i...
As anyone got a phone number to talk to a person who works at eBay please. As trying to get help, just sends you round snd round in circles. With my priblemtjanks
How do I contact ebay and talk to a human being
I sold an item and despatched it at the begining of January 2024. Today 28th March i received an email via ebay saying the buyer has not received the goods. Due to the length of time i no longer have the postage proof. Am i right in thinking the buye...
I purchased a dress and paid via paypal. As it didn't look right I returned it immediatly. That was 2 weeks ago. As I did not receive the refund I went into paypal to check how to solve this. I was aked to go throgh eBay, However when I went unto eBa...
I can not go back to previos item when browsing ?
Found a big scam using your eBay name to con people
I'm new to Ebay, I have just sold an item and said I would pay for postage, but realised Ebay charge 12.8%, do I need to be paying for postage on items if this is the case. As the 12.8% includes postage.Thanks
After I paid, I ordered the item. Something went wrong the 2nd day my email they suspended permanently. I don't know what is that allegations are. Scams or whatever. Item did not receive, and the seller kept ignoring and said he has nothing to do wit...
I bought this smart tv jvc 40inch I received it on time there is no issue about the only problem I have it was when I made purchase the tv cost 169 pound but it an deduction offer on it I did aplied the coupon but when I made a payment it was deducte...
I try to leave a feedback and i can't anyone's know how?? Thanks
How can I retract a negative feedback
Received a package (left on doorstep by Evri) with someone else's name and my adress. Have tried Evri but there is no way to talk to an actual person. The website says contact sender. No sender details but there is an eby code in adress - any suggest...
Having had trouble with my ebay account on my Android phone I uninstalled the app and then re-installed it.I think I have made things worse as I now have 2 diffeent accounts with different user names. How do I link them? HELP!!!
My item has been shipped by the authenticator, but they have put the wrong address on my item. It is correct on my ebay profile. Now DPD have the wrong address. Anything I can do as due to be posted tomorrow
Hi,Yesterday I set up a (new) business account, posted 30+ listings. I knew it might be 24 hours before they appeared but it's past that now and still nothing.Thank you
Options on search in Motors, Motorcycles, Cars, Classic cars have changed for the worse over the last few days, unable to even opt for the most basic parameters such as nearest first or put a price limit on the vehicles, this is beyond a joke when ca...
Добрый день. Когда я хочу разместить объявление, я получаю некоторую плату за размещение. Я хочу знать, что это такое, с чем это связано, какой предел.
I've sold an item through global shipping program, uk to USA. First time I've done this and I've received no global shipping address from ebay even though I've opted in. Any ideashow I find the address please
Unable to leave negative or or neutral feedback for 7 days ... Why ?
I purchased an item with a discount code to be redeemed at checkout. When I went through check out I ended up paying the full amount. I contacted the seller straight away and he responded immediately and said it was a eBay thing. I don't fund my PayP...
The page where you book a collection isn't allowing you to book any collections on Royal Mail I have been trying for over an hour and it is showing the error message that no collections can be booked. Just so you are all aware - No idea when it will ...
Hey Folks, Bought "2X Genuine P108 18V 6.0Ah Li-Ion Battery for Ryobi RB18L50 Battery ONE+ RB18L40"". When they arrived, as expected sadly based on the price, these where not Genuine. After sending a few messages to the seller and trying to leave a o...
where all the search options disspaear? like price -low/high , auction only and etc....
I keep pressing the " Marked as dspatched " icon - nothing changes.Received feedback and all completed.Does this affect yor selling standards if not marked as despatched ?
Since just before Christmas at least eight items have never arrived.I have been refunded, however all eight items had used the eBay label printing service for postage.Resorted to asking anyone I buy from to not use this service, but to write my name ...
I sold a dress and the buyer sent me a request for a refund, saying it's not as described because ' it's out of shape as it has been on the coat hanger for too long'.I replied that it was indeed on a coat hanger but what does it matter- she can wash ...
Three attempts to print off 4 mail labels and I still can't print off half of them. eBay is f*ck*d.
Hi, any suggestions please Last August I had a computer problem which listed books which I did not have and they were ordered on ebay without me realising this, me in my nievaty canceled the orders as out of stock I have been below standard ever sinc...
I have just received an email from ebay saying my selling performance is below standard. Excuse me????? I'm not a sales agent for ebay. Absolutely disgusted. Ebay has now become a horrible place to sell. The fees are too high. There are too many rule...
Hi, What an absolute nightmare, I bought a full rear disk brake system, so drums, shoes, srpings etc. everything needed for the back braks of my car to be done. When the parcel got delivered from Germany I was in such a hurry that I never opened it a...
Hi, selected click and collect delivery. Item has been delivered to store but ebay haven't send a collection code. Any Idea what I need to do?
We have lost our several promotions as the account has been marked down for slow postage with the pathetic RM, who, as we saw on the BBC Panorama they are taking 8-15 working days to deliver postage. Even if we have items signed for, makes no differe...
Showing results for I have had my items reduced to sell from over 2000 to 680 because of items from Royal Mail and my name and address on the back not received. I find now with eBay 4 out 5 items have not been received. I now refuse to pay back so eB...
Hi guys I bought a car paid and collected it . Now the buyer has cancelled the Sale to avoid paying the fees. Obviously I do t want this to go against my account as a non payment how do I inform eBay about this I really do need a call back, thanks
I sold an item, cash was received on collection. Now I keep pressing mark as despatched and it doesn't update. continues to say 'dispatch now'
Can't figure out how to ship something i sold
I have just received a refund request today from a buyer . The item was delivered on dec 31 and hes now claiming its broken having just opened it (new tap) its just outside the 30 day window so am i within my rights refusing. Personally I always insp...
Hi Looking for the help with wrong claims of items not received and warning below, We wanted to send you a final reminder that you’ll need to make improvements to your seller performance in the United Kingdom by 20 April to prevent further action bei...
I created listings on ebay.com but some of these listings are not found on other ebay websites like the ebay.be or ebay.deHow can i create a listing that will be show on all ebay websites?
Hello. looking for my package, it was supposed to be delivered by March 25th, now it says to send it back to the seller System Tracking: H04G0C0000137881 Carrier Tracking: 73165002327242033
Buyer paid postage as agreed. But I had to buy a label to post the item. I have only been paid out by eBay for the sale of the item and not refunded for the post label I had to buy in order to post the item. Why did that happen and how do I get a ref...
Hello there, I want to relist an item again. When I press the automatic relist button, nothing happens. I'm doing this via my phone, but on the full web version of EBay not the app. Any advice please? Many thanks, Jackie
I have started to set up an account as a business seller. My mobile phone number is showing as verified on my account details but I am still going through the set up process. When I add my seller account details it says text or call to verify the pho...
I recently listed an item for sale , eBay automatically added item verification o contacted eBay help and support to advise them although I believe item to be genuine it was gifted to me some time ago so I can't 100% gaurantee this , a buyer has now ...
Hi Ebay, I have been an ebay member for many years.Please return all the motorcyle viewing options that has been recently takes away, for example, newest listed, ending soonest, lowest price, highest price, completed listings etc etc, you get the mes...
Got a message to say my account is at risk as it's fallen below the eBay standard. I posted an item 1 day after I as supposed to as I was on holiday and got negative feedback. I've sold around 1000 items and get this message. What should I do?
Can't see how to create an invoice for combining postage
Is video evidence proof of posting
Can you please tell me if this address is an ebay email address many thanks.
Item was on aution with a starting price of £275 plus £11.35 for postage although they said they'd prefer collection. I offered less twice but was declined so I asked if they allow me to buy it now if I paid full price. When I said I'd need it posted...
I made a sale and the buyer decided to collect the item, he collected it yesterday but the item still shows I have to ship it. What should I do?thanks!
Has anyone any issues with using the advanced search option in the category - cars, motorcycles and vehicles? I used to be able to search for vehicles being sold under auction or best offer format, combined with that, what was nearest to my postcode ...
JUST SOLD GENUINE RAYBAN SUNGLASSES WITH LOGO ON LENS. BUYER RECEIVED 12 HOURS AGO AND SAYING THEY DON'T HAVE THE LOGO. SUSPICIOUS. SENT A PICTURE BUT OF COURSE CAN BE PHOTOSHOPPED. IT IS IMPOSSIBLE FOR THE LOGO TO DISAPPEAR. WHAT SHOULD I DO. GUESS ...
Hi, bought a new phone on eBay last year in August and now, 7 months later the charging is funny, it takes all night on the charger to reach maybe 40,50% battery.I have messaged the seller but no reply.What can I do now?Thank you.
When I log in to my ebay account on my Android phone, as soon as I click on "Selling" it takes me to the List an Item page and I can't leave that page. Also, when I go on to my Watchlist or Purchases it says there is nothing to show despite the full ...
An item I ordered did not arrive on the date advertised so I opened a request to get a refund. The item arrived a few days later, as it was too late I wish to return it for refund.My question is, if I close the 'request' will I still be able start a ...
Hello Ebay, How do I re-open a refund that has been closed in error? It was for 10 brushes costing £4.99 Regards Joe Rogan
i follow the rules of ebay religiosly or there is no piont to listings after years 668 @ 100% who keeps doing this competitors ??
Hello Community Users I have ordered an item from a seller last week via Evri and on the site it advises it has been delivered. I am new to Evri and yet it advises parcel is delivered at a Evri locker, I can see the parcel on delivery image site howe...
Hi where do I stand with an item I bought which eBay says fits my car but doesn't, I know it's not the sellers fault as eBay said it fits, but on sellers listing it says buyer pays return postage, so not my fault and not sellers fault, so what is the...
why does filtering no longer work?I want to filter specific years when searching for vehicles but when I select "see all" in order to choose specific years it wont allow me.It appears from reading other peoples complaints that this is an ongoing issu...
Im gonna surfing on "Cars and motorcycles" section but is became totally usless without "Filters" .What happend?Why its been removed?
No matter what i put in my search bar I can't find my listing even though it's active ? I've paid the fee ,..any tips ?
eBay says it will release funds after delivery is confirmed. On my sales offer, (Item ID: 134994592385), both DHL and Packlink were mentioned for international deliveries, and I agreed with (Chinese) buyer to dispatch via DHL. . However, on the Selle...
dear eaby team , you said contact me for verification and slove this issue?
If a seller doesn't accept returns can I get a refund if product isn't right somehow
hi everyone new to the form but not really Ebay . ive got a few things on my mind im needin another brain or too to help me sort oot. Oh Scottish escuse the language spelling and grammer lolfirst topic Buyers ive sold a a few bits now all shapes size...
Forgot to put code in for money off is there any way of claiming it bk £10.35
Hello Members, Did anyone receive a message from eBay to include additional information in the selling documents about producer responsibility obligations for the Spanish market? And is it possible to edit my invoices only for this market? I would be...
Hi Need help, Bid and won an item, however have tried to contact seller who has no feedback and he's not responding. just checked his profile and it says this (I have items that I need to send can’t get on my account could you let me no were to send ...
I am trying to leave feedback but I am unable. I go through the feedback form, enter the star ratings, then find there is no, 'leave feedback' button at the bottom.I there anything I can do about it?
i have listed items but impressions and clicks are zero after 4 days.. i want to know that what is the problem?? listing is active but not getting impressions and clicks...........
Seller sent me damaged item - ebay closed my return case.
There is a delay in having bonus reward Nectar points added to my Nectar account. I have contaccted ebay customer service - they asked me for full details which I have submitted, but there is now no repsonse to my emails chasing for an answer
I am fairly familiar with listing on eBay having been at it for over two decades and currently have a couple of dozen items listed for sale, two of which are a Sonos Roam and a Sonos Ray soundbar. I can search for every one of my listed items and fin...
I was to I ordered a tape and it says its a dvd I still haven't had it
I bought my wife a Galaxy S22pro in August, she has been having issues whereas the fone doesn't fully charge, and stops around 80-85%, and also on occasions has frozen, it has a 12 month warranty. I paid almost £400 for this and when trying to contac...
Hi, I sold a cardigan 3 weeks ago. Sent the next day Specal Delivery. Post office tried to deliver twice no answer. She then arranged delivery for several days later. Again not in, Post Office tried again next day, no answer. She then arrange deliver...
Im trying to find an acceptable time of waiting for a buyer to pickup an item. I thought it was on the site. Does anyone have any ideas please?
A car badge purchased never arrived, I went through eBay's system but there was no posative outcome. As a seller I am getting telephone numbers and would like the sellers address or phone number if that is possiable. On occasions I have found that th...
HI ALL, CONFUSED!! I HAVE PUT A COUPLE OF ITEMS ON THIS WEEK WITHOUT PROBLEM , TODAY I PUT AN ADVERT ON , IT WAS LISTED FINE BUT WITHOUT MY WRITTEN DESCRIPTION ?ANY IDEAS WHY , I HAVE NOT HAD THIS BEFORE. CHEERS.
Hi I ordered a mobile phone on the 3rd of October an se10e. The phone worked perfectly at 1st then 5 monhs later it wouldn't charge or switch on,this phone had a 12 months warrenty with it.I emailed the seller from my purchase history on fri 22nd of ...
Photos do not show on my watch list. They used too, now seem to have disappeared.
I have two items that have been collected and I can't delete them from my sold box. It says to print labels but they were collected any suggestions as to how I get rid of them
I just sold an Xbox Series S but the buyer just joined ebay today and has no feedback whatsoever. They have paid through ebay and of course the funds are on hold until they receive the item, but I'm just a little worried that this could possibly be t...
My listing is not allowing me to change the courier to seller pays (free to buyer)!
Hi there I put my Samsung galaxy phone up for sale but didn't realise the buyer had to recieve the item before funds got released . I've nit cancelled the order and want to take my visiting down will o get charged ebay fees New to ebay so not sure ho...
How do I request a return as i bought a item and its fauilty
How do i stop Ebay taking payment automatically when I make a purchase ?
Hi was wondering if anyone can help me was due a refund did not recieve it as it went on my old card customer service was supposed to be contacting me to resolve this and I have not heard anything, thankyou Tracey
Is it possible to view the bidders on an item I have just sold but has not yet been paid for. If yes, how do you do this?
I was sent the wrong item from the decription and picture used in the ad. I contacted the seller and asked them to replace the item and I said if they could send me a return lable I would post it back. The seller claimed it was the right item and ref...
Is it possible to relist/retrieve from your list of unsold after 90 days ?without having to start relisting all over again from the start?if it is possible to relist after this period , how do I do this?
i bought a jensen aftm 9 sh head fly line seller mailed saying it will be sent as soon as it was in stock that was months ago it never arrived seller took money from my account they along with their site has vanished frim ebay icannot find them or re...
hi. i get the reduced fees of 70 or 80 % every fortnight, always except over christmas. i did not recieve them last weekend when normally i would. any clues as to why?is it to do with seller refunds etc/ i have 100% feedback with over 6,000 positive ...
Got a buyer a few weeks back whose order was processed, shipped on time via Tracked evri service. order shows as delivered. a week later we get a negative feedback customer stating they've not had their order. reached out to buyer twice - no replycan...
please help, the automated assistent won't help me. how do i get ebay to help? thank you
Beware ... I had a text message allegedly from EVRI saying my parcel label was damaged , but this is a scam !! I checked the couple of parcels that I had dispatched via Evri on their legit site and there's nothing amiss ! The scammer urges you to rep...
Hi, This morning when I go to print my postage label it glitches then freezes my screen. Anyone else having this problem ? Many thanks
For the last year or two I've noticed views (this sales) are extremely low. Doesn't matter what's listed, description, price etc. or even promoted or not promoted, items just sit there day after day with virtually no views. Anyone else experienced th...
Missing search options. The search options have dissapered. I can not search for any items. Any suggestions? Thank you.
no gallery or its been altereed cant find nothing
The search photo facility is not working properly as very random items are coming up on screen and nothing like the photos of items I'm trying to match . Any ideas
The search photo facility is not working properly as very random items are coming up on screen and nothing like the photos of items I'm trying to match . Please help!!!
It seems ebay have changed something when selecting a category to browse in my interest which is model railways I could simply select auction or buy it now. This morning I can no longer do that I have to select extra filters or type something in the ...
Ive just been looking at cars and campervans. There used to be a drop down menu, with the likes of "Distance First, Price Low to High & High to low and others, were has it gone ?
I'm new to this and cant remember if i said i would pay for postage ( I'm selling ) How can i find out?
Hello.It's very strange situation . I'd like to buy item today , contact the seller for more information . He was selling racks and only wanted to do pickup from his city. OK. Then he set the condition that this should be within 48 hours after purcha...
Why are eBay using these single use plastic tags for authentication. Don't they care about the environment?
Can I change an auction item to buy now?
I purchased 3g moible phone on ebay it works well but keep getting text from 03 top up your phone? I Have unlimted calls so ph 03 turns out that G3 is being turned off across uk starting 6 march 24 I purchased this phone after the 6 there lots of 2g/...
I have mistakenly left positive feedback with negative comments for the wrong buyer. I forgot that ebay leaves those comments in the next time I go to leave feedback. Does anyone know how I request ebay remove the comments, or the feedback altogether...
Im having a converstation with a buyer about collectionIm using a browser, not the app to reply.When I reply to the message from the buyer, the on-screen acknowledgement says that the reply was to another person who I had previously had a conversatio...
I listed an item ( snowboarding trousers ) on eBay I described it as good USED condition, I pointed out the faults that the item had and provided photos The buyer received the item on 31st January, the buyer had the item a full 6 weeks before asking ...
Yesterday we had posted a van for sale . Someone bought it but was not able to pay at this time. How do we get the sold off to release and start the biding again?
I have received an enquiry about an existing listing and been asked if it can be sent by GSP. I have never sold anything outside the UK and am not clear how the delivery function in my listing can be adjusted to reference GSP.
Hi All, Really need some advice quick. I have recently sold a watch on ebay but when I read the couriers T&C's it specifically states that prohibited items are not covered by the insurance (despite paying £75 to ebay for this extra cover). It states ...
Can anyone tell me who is responsible for refunding a customer who says they have had to pay for postage because the label is missing. I have proof of posting. Ebay are withholding my money but the item has been delivered. this is the second time the...
Today we received an email from ebayYou’ve received this notification as your ‘Item not received’ rate is high or very high for the period between 01 Mar, 2023 and 29 Feb, 2024.Service metrics are evaluated on the 20th of every month. We’ll review yo...
I am confused I think that it is a possible scam as I have post it to evri 6 days ago and the buyer is saying that she only wanted the spray (sol de janeiro spray 240ml) for the weekend and wants a refund because it didn't come before the weekend I'v...
It would seem that I have been charged an insertion fee of £14.99 for a £15 listing, can someone please explain how this is correct?
I have only just noticed small amount i.e. 8p etc going out to Ebay Commerce can anybody tell me what that would be for? TIA
HiI bought a pair of trousers, they were to small so I put them into a zip up bag for return, and did so later, I then received an email back, with a photo that they had taken, saying that the item had been worn and was dirty, the item wasn't sent ba...
Hi. I sold an item on buy it now option. Paid. Dispatched. But item still showing as available for sale on auction. Help!
So frustrating, no matter what words I chose for the heading for my reborn doll, I go to chose, but it won't accept any. So frustrating!
Hello EBay This is Gabriel niazi I have got charged 10 pounds twice I brought shopkins and wireless earbuds and I got charged twice for them please return my money back
ive sold to a buyer in spain and he cant pay as it states that spain is blocked how can i un block it please
How do I obtain permission to use an image of an item sold on eBay.uk? I would like to use the image in an article for publication.
I bought an iPad on ebay several years ago and I need details of the previous owner or proof that I purchased it.
I sold a laptop keyboard to someone last October. I sold it as new other as it was an unused part but the box had been opened and was a few years old when it was sold.the buyer has contacted me today to say that some of the keys are not working and h...
E BAY not refunding item that I haven't received. Not past date or in another account or any other rubbish. Getting fed up and annoyed with this. I'm a good customer. A
Received my microdeposits but there's no link to put the two amounts. Any idea if I still will receive my money without the microdeposit?
Last 2 weeks I didn't receive items. Seller make excuses and didn't give right answer
What is best advice to sort out two parcels sent to opposite addresses
Hi Guys , Im trying to list items to put up for sale but everytime I select to list item it keeps taking me to the help centre for listing. Has anybody had a similar issue?
Hello, we were hoping to print our postage labels directly from the eBay app to a 6x4 thermal printer. So we can print labels on the go, travelling with just our iPhones and a small thermal printer. We bought a Jadens printer but seems it doesn't wor...
A buyer is returning and item to me. I realised the return address was wrong so changed it. In the process of checking it was correct I clicked the refund. Now the buyer has been refunded and the Ebay label is in the system for her to access...but th...
Hello, please can someone help me to send an item to the USA. I get no proper answer from the EBay robot. Can I send it through their foreign countries system or do I send it myself? Thanks for any help!!
Hi, I need to give a customer a partial refund on an item they just bought, but don't seem to have the send refund option available on the drop down list, next to the item on seller hub. The item has been marked as despatched & paid for. All the othe...
Is there a way to put a message on account to let all buyers know of postage increases with Royal Mail
I'm selling an motorcycle and it's says that it's live but cannot find it in listings
I bought a phone in December as a gift and the seller advertised a years warranty on their page.a few weeks ago the screen went faulty so I contacted seller and sent phone back.seller claimed phone had been dropped (which it hasn't) and therefore was...
I have just sold a phone, The winning bid was to Somebody in Ghana, I'm shipping from the UK.I wasn't aware that I had allowed people from outside the UK, Postage on the listing was £8.95 special delivery by the Royal Mail, But I don't know where thi...
i was charged on 19/03/24 for an item and then again on 25/03/24 and i find ebay's support very confusing. the seller has not replied ina few days does anyone know what i should do from here?
Hi, I put an item up for sale last year. It didn't sell, and now I want to relist it. Is there a way to find an item you listed more than 90 days ago which was unsold?I did also save it as a new draft listing if that helps? I am over ythe 90 days for...
I sold a heavy item that was collection only. My buyer came to my address, paid ne in cash and took the item. All good however my ebay page is still saying to dispatch item. I try to mark as dispatched but it just goes back to telling me to post. How...
My item was returned to the seller, as it didn't match the description (no sound fitted) It arrived back with the seller on 20th March. The seller says that a refund was made on 23rd, but I have not received the money, or notification of the refund. ...
Hello, I sold an item on ebay uk for the first time in ages. I didn't print any labels. Just packed it up really well (just a CD) then took it to the Post Office to deliver in two days with proof of posting. However, when I try to 'mark as despatched...
Ordered on 04 Mar, 2024, the item was left by Royal Mail in the communal area of my building and went missing. Royal Mail took a photo of halfway open door to the block of 20 flats as a proof of delivery. I asked the seller to step in and contact Roy...
A buyer wants to buy 4 items of clothing from me, she has received a message stating that 'the seller (me) only allows buyers to purchase 3 items every ten days'. This is absolutely nothing to do with me, obviously I do not want to refuse a sale. Any...
Buyer wants me to add £250 apple gift voucher to package
Funny Ebay errors??!!
I have not sold anything in the past month. I am not getting any views. Many things i have listed have not sold from couple of months
Hi. I tried to buy an item listed with collection from a parcel shop, but the parcel shop was too far away.I was refunded and she kindly added Evri option,at my request , so I bought it again.The problems is( I've never experienced this before) when ...
Does having multiple qty on listing affect the 80% promotion.? I've sold an item under the promotion but it's not showing the fees correctly.
User | Count |
---|---|
341 | |
226 | |
225 | |
197 | |
159 |
User | Count |
---|---|
53 | |
45 | |
19 | |
16 | |
15 |