14-11-2017 6:46 PM
Had you returned the item through a case, the seller is required to supply a pre paid label or eBay would provide one at sellers expense. If you sent the item back using your own postage method and outside an open case, the seller is not required to refund postage costs ...
https://resolutioncentre.ebay.co.uk/
http://pages.ebay.co.uk/ebay-money-back-guarantee/index.html