Final Value Fee charged twice.

joeylcfc1
Member

I have been charged twice for a final value fee. 

 

 

 

New Fees Transaction fees Date (PT) Title Item Fee type Amount (GBP) 11-Jun 00:57:30 Blade 450 3D CP RC Helicopter w/ AR6115e RX

 

totally_stressed Final price: £115.00 (Buy it now) 282516965576 Final Value Fee  £11.50 11-Jun 00:57:30 Blade 450 3D CP RC Helicopter w/ AR6115e RX

 

totally_stressed Final price: £115.00 (Buy it now) 282516965576 Final Value Fee  £11.50 11-Jun 00:57:31 Blade 450 3D CP RC Helicopter w/ AR6115e RX

 

P&P and other related costs: £16.00 (Fixed Price) 282516965576 Final Value Fee on Shipping  £1.60  11-Jun 2:54:55

Transaction fees total: £24.59 Total new fees: £24.59     Billing Detail Summary

Total invoices, payments, and refunds£0.00
Total discounts£0.00
Total credits£0.00
Total New Fees£24.59

 

 

Can someone please help me and tell me how to go about sorting this. 

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I have never seen a duplication of Fees, but it is the same item number.


You will have to contact Ebay, I suggest trying to get Live Chat. https://ocsnext.ebay.co.uk/ocs/cusr?query=166&levelHierarchy=3a6a3 bottom of this link has Live Chat, suggest you try during the day rather than in the evening.


You chat by "messages" and at the end get a transcript of what has been said.