Cancelled order has not been credited back to my account.

Hi

i have a cancelled order which buyer has not paid for.

Despite order showing as cancelled my sales summary is still showing that I have sold the item and am waiting payment. This has been like this for over 1 week.

not sure how to get my sold balance corrected.

any advise great fully received.

Caroline 

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Delete the sold item then.


Why did you cancel rather than do an Unpaid case? Have you had your selling Fee refunded ? Have you given yourself a Defect?