21-04-2017 12:05 PM
Hi
i have a cancelled order which buyer has not paid for.
Despite order showing as cancelled my sales summary is still showing that I have sold the item and am waiting payment. This has been like this for over 1 week.
not sure how to get my sold balance corrected.
any advise great fully received.
Caroline
Why did you cancel rather than do an Unpaid case? Have you had your selling Fee refunded ? Have you given yourself a Defect?