A seller has just left negative remarks on my feedback profile.

[dancingfredastare]

I bought a jacket on 6th April.   The postage was £6.29, I was expecting it on or before 10th April.    Yesterday, I sent a polite note to the seller to tell her I had still to receive the jacket. She didn’t respond so this morning, through eBay I informed that it hadn’t arrived but still wanted the jacket.     This afternoon, it arrived.   It was not as described.   It was sold as a leather jacket, but was 100% polyester.   Since then, the seller is adamant that she won’t pay for return postage, she has been abusive, and she has put negative comments on my feedback page.   Firstly, I reported the negative comments to eBay.   Will they remove it?   How do I report the seller?  It looks as though I’m the first person she has sold anything to.

i hate to cause a fuss, so I’m upset about this unnecessary carry on.

[tressygirl]

Yes,  if you call eBay Customer Support they will renove that feedback.  Sellers are not allowed to leave negative feedback for a buyer,  that's why the negative option is not there.

It is a policy violation to do so,  so eBay will send them a warning email too.