Purchased item and not arrived

[beckshoe]

I have paid for item money has gone from my account, it hasn’t been posted so no tracking info it hasn’t arrived and the seller is not responding to messages how do I get my money back

[tobiasd4]

1 day after estimated delivery date open item not received case. 

Escalate on day 4, ignore seller excuses. 

[beckshoe]

When I go to report item not received it says I can’t submit it at this time 

[*guinevere*]

The last estimated delivery has to have passed before ebay will allow a case to be opened.