Purchase not shown

[ots3372]

I purchased 2 things off of eBay for £189 (1 was £10 the other £179). Both of them say “paid” on the eBay app but when I checked my online bank app it only says -£10 has been taken out? I’m confused if my order will still come as i apparently haven’t paid for it according to my bank? I got an email confirmation and everything? Any help

[tressygirl]

If the purchases are not shown on your eBay account,  you may have bought as a ' Guest Purchase'.

If so,  the best option is to get a new confirmation email using this link -

https://www.ebay.co.uk/help/guest-order?topicId=4065&af=2.

@ots3372 

[ots3372]

Hi

both purchases are showing in the “my eBay” section. The £10 order saying “tracking available” and the £179 saying “paid”. But the 179 hasn’t left my bank? I used Apple Pay if that changes anything? 
cheers 

[tressygirl]

If they are in My eBay >>  Purchase History and both showing Paid, then all is well.

I have never used Apple Pay so cannot comment if there is any time lag before it is showing as taken from your payment source.

@ots3372