If you triggered but did not use a Simple delivery label, this would have marked the item as dispatched, below is how to receive a refund for the unused label.
Unfortunately, just recently, eBay have disallowed updating tracking if not using Simple Delivery , you may have to wait a minimum of 14 days for the payout for that item. The messages to post will soon stop.
For any unused Simple delivery labels:
- If you selected 'Buyer pays’ when you created the listing, your buyer will automatically be refunded for any Simple Delivery label that isn’t used after 30 days
- If you selected ‘Seller pays’ and offered free postage on your listing, you'll need to fill out the Request a refund for Simple Delivery form for the label that wasn’t used. Make sure to send your request within 14 days of your item selling.
@bub_9211
