Postage

Does anyone know why Im being charged for postage to download a label  and send an item when the buyer should cover the cost ?

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Postage

Normally the buyer pays purchase price AND POSTAGE to the seller, it is then up to seller to buy and pay for postage.

It would help to know why you think the buyer is buying postage and you are also buying postage.

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Postage

Hi there thanks for responding, Im still confused you say that the buyer
pays purchase price and
postage for the item and then you say that its up to the seller to pay
for postage, am I being thick
or does the second half of the sentence contradict the first ?
when I sell an item sometimes ebay asks me to download the label but
charges me for the postage which they then deduct at a later date, other
times theres no charge for downloading a label, tred asking ebay this
question but just keep getting help centre responses that have nothing to
do with the question i ask, just wonder if theres something i should have
ticked in the postage section
Thanks
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Postage

I am avoiding simple postage as for a start it is not simple.

 

When listing I believe you can choose the option BUYER BUYS POSTAGE, in which case buyer buys a label which is sent to you and buyer only pays to you cost price of item.

If this option is not selected, the amount paid to you is cost of item plus the postage, then you buy the postage label.

You should be able to see full details of payment made, to see  whether you are just receiving sale price in which case buyer should send you the label, or whether you are receiving sale price plus postage, then you buy label.

At the end of the day which ever way it is done, you receive sale price, and cost of postage is paid by buyer.

Simple it is not,  I am sticking to low value items to avoid having ebay tell me how to post. Buying stamps at PO is simple enough for me, at least I get the postage correct.

Hope this explains how system is supposed to work, but if buyer is buying label and you are also being charged then you will need to speak  to ebay.

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Postage

Hi there, thank you I never checked to see what the total sale cost was now
I get it, so no problem I understand how they do it, I just thought I was
getting charged every time,
Thanks again for the explanation,
Kindest Regards
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