Payment shortage for a sale

[markrsturbo89]

I have sold an item and the value after postage was £18 now funds were on hold until the buyer was happy with the purchase this morning the order completed and the payment was released but only £2.30 is available in my eBay balance no funds have been transferred to my account and I am a private seller so don't pay any charges or fees so why is it short of the total sale value?

[tressygirl]

We have no access to your account but could be a number of things.  

Do you buy postage from eBay?  Could be the deductions for the labels.

Have you added any of the following to any past and present listings.  All the following optional listing upgrades come with a non refundable listing fee,  payable sale or no sale,  and charged the second the item goes live.

Reserves: 4% of the set reserve ( maximum £150 per item)

Subtitles: £2

Listing in 2 catagories: 35p

Gallery Plus: £2.50 ( free for clothes and shoes)

Listings with duration 1 - 3 days 35p

As a tip, before clicking on the final List Item With Displayed Fees button,  glance just above it,  it should read £0.00 Listing Fee.

If there is a fee amount listed there,  you have selected an upgrade,  and if you wish,  it gives you time to scroll up and remove the payable upgrade.

All your transactions will be shown here with breakdown of any costs / fees

https://www.ebay.co.uk/sh/fin/transactions

@markrsturbo89