Overdue account letter recieved

[neilrh99]

I've received a debt collection letter from Moorcroft suggesting I owe £33.?? , I've no outstanding charges on my account , and can't get hold of e-bay to ask why. Any suggestions please , Neil

[tressygirl]

See if this is a real claim to pay for past unpaid fees  by contacting eBay Customer Services.  eBay do use debt collectors.

This is the easiest and quicket way to contact eBay Customer Services, for a Call Back option.

 https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid

Lines open between 8 a.m. to 10 p.m. on weekdays.

9 a.m. to 6 p.m. on weekends.

I recommend contacting CS very first thing in the morning, when the lines first open,  as there's more chance of Dublin answering.

@neilrh99