on 07-08-2018 2:43 AM
Read the eBay MBG http://pages.ebay.co.uk/ebay-money-back-guarantee/faqs.html
If the item as Not arrived & the Estimated Delivery Date As passed -
Open a Not Received Item Case In the Resolution Center.
After 8/9 days You can Ask eBay to Step In to Refund You
If the item as been removed -
First try to cancel the payment in Paypal,
If you can't, Contact eBay by Phone / Online Chat and request they open a case for you.
eBay generally only remove items if they break the rules (copyright infringement / counterfeit products etc) or the account was hacked.
Alternatively, You can Open a Not received case in PayPal.
(click on the "Resolve a Problem" link or go to Help and then their Resolution Center)
You have 30 days in eBay from the Estimated delivery date to open a case & 180 days in PayPal.