Community Newcomer
Posts: 2
Registered: ‎21-01-2014
Negative feedback
Buyer left negative feedback on item clearly stated as for spares and not sold as working order
Can I respond to feed back so other buyers can see
Other Answers: 3
Community Member
Posts: 26,044
Registered: ‎26-01-2009
Answered
in reply to jnseak

"Buyer left negative feedback on item clearly stated as for spares and not sold as working order"

 

The listing title was "spares/ new and used"

 

So the neg was justified - but contact the buyer and see if you can work it out.

 

To respond to feedback use your account settings and feedback is on the left.

 

 

 

 

Community Member
Posts: 23,091
Registered: ‎12-10-2011
Answered
in reply to jnseak

"spares/ new and used"

 

This implies items are still usable, if they are not usable or untested, then you should have said so.

Feedback reflects buyer's opinion, you can add a follow up comment, but IMO best to not do so.

You could try & resolve problem with buyer & then send feedback revision request.

Community Member
Posts: 25,215
Registered: ‎01-04-2012
Answered
[ Edited ]
in reply to jnseak

you listed as 'used'

 

 

Used

An item that has been previously used.  The item may have some signs of cosmetic wear, but is fully operational and functions as intended. This item may be a floor model or shop return that has been used. See the seller’s listing for full details and description of any imperfections.

 

there was no mention in your description  that anything was broken, people expect spare parts to actually work!

 

BAMBINOS KART
KARTING
COMER C50 

SPARE PARTS 
A selection of new and used parts 

Please see pictures for items included
Job lot 
 
Left over spares from bambino days 
Please see my listing for cadet parts listed separately 
 
From smoke and pet free home 
Please take a look at my other items for sale 
Thanks