cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Mistakenly paid the full price

Hi everyone,
I was purchasing an item on eBay and had agreed on a discount with the seller. However, instead of accepting the counteroffer, I mistakenly clicked the “Buy Now” button, which was highlighted in blue. I assumed that button would accept the counteroffer, but it actually completed the purchase at the original (non-discounted) price.

I noticed the mistake later and contacted the seller. He confirmed his discounted offer but advised me to resolve the issue through eBay. I can’t find a straightforward way to request a refund for the price difference.

Does anyone know how to resolve this situation?
Thank you in advance for your help.

Message 1 of 2
See Most Recent
1 REPLY 1

Mistakenly paid the full price

You will have to ask the seller to cancel this order and see if you can accept the offer through the link in the message confirming  the offer price

Message 2 of 2
See Most Recent