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Item status not changing to delivered

How can I get the funds if I used another service not the eBay provided label. Buyer confirmed that they received the order

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Item status not changing to delivered

Your payout may be delayed for a minimum of 14 days,  but worth adding your new tracking manually as below.  Use a laptop / PC for this,  and Chrome works well with eBay.

 

  • Go to "Orders Paid & Dispatched"
  • Click on "View order details"
  • Within the "Postage" section there's a small dropdown arrow next to "Track Package" - click on that.
  • Click on the "Add tracking" option
  • A box will come up with the current tracking number . Delete that and replace it with your tracking.

@awesomeasima 

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