I put the wrong post code on my delivery address - help!

[ma_252515]

I bought an item and checked out as a guest. When I put the delivery address, I used the pre-filled address details but didn't check it properly and didn't realise that the post code was wrong.  The item hasn't arrived - not surprisingly.

I can't contact the seller through ebay as I checked out as a guest. I have now created an account with ebay but there's no buying history associated.

Does anyone know how I can contact the seller so that they can resend the parcel when it eventually gets returned to them?

Thank you

[jckl1957]

The item may still arrive with you, even if you put the wrong postcode on.

One of the issues when you buy as a guest is that you can't communicate with the seller - if you message them from this account, they can't be sure that you are the buyer who bought from them using s guest account.

You can open an item not delivered case.  You need to find the email you got from Ebay when you paid.

Here's what to do:

1. Find your order confirmation email. The subject line starts with "Order Confirmed".
2. Select View order details in the body of the email.
3. Select Contact seller.
4. Select I haven't received my item yet.
5. Choose No, I want to contact the seller.
6. Fill in the details and then hit Submit.