Global Shipping

[ridingduke]

I have a listing with Global Shipping available.

I received an offer and accepted it, but the buyer is saying it won't ship to his destination (Japan).

I have re-checked the listing and it definitely is checked for Global Shipping.  Japan is listed under one of the global shipping destinations on the ebay information section.

Am I missing something here ????

Listing number is 177615344829

[tobiasd4]

GSP is not showing for that item, it says "Contact seller".

Item may be too big for GSP, see here.

https://www.ebay.co.uk/help/selling/posting-items/setting-postage-options/global-shipping-programme?...

[ridingduke]

Hello

Under the postal options I have selected 'bulky parcel' as it will be 120cm long but smaller than the 120 x 80 x 80 allowance. This is the only option to allow for the length.
120cm is an allowable length under the Global Shipping.

Do I need to select my own shipping method and manually put in the size perhaps ... and would this still then work with Global Shipping ?

Thank you for answering