07-03-2025 5:12 PM
Hi, my parcel arrived at the recipient today and has been confirmed as delivered on Royal Mail App, however I got the last digit wrong on my listing when posted so it doesn’t show as delivered.
i have changed the tracking number to the correct one but this has just reset the posting sequence!
I have also received positive feedback from the buyer.
How can I get the funds released please?
07-03-2025 6:51 PM
Payments are released two days after the tracking confirms delivery or 14 days if tracking doesn't update. For items under £10 it's two days after feedback. If it doesn't happen you can contact ebay and ask them to release it using callback on here:
https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid
07-03-2025 6:57 PM
07-03-2025 6:57 PM
Many thanks for that. I had a call from eBay, explained the situation and they released fund’s immediately, already in my bank account! Happy boy!