eBay

barry-scott · ‎27-03-2025

I'm trying to sell, I have sold lots of times before but maybe a few months ago was the last time. I've been a member for a long time, I can purchase easy enough & my account seems fine (no messages about needing more information), I can see no issues but if I try to submit and item to sell, I get the error below. It simply will not let me submit an item, I have tried searching the error, asking the bot service but I get nothing, I don't know what they want...! Urgh, has anyone else seen this?

It appears that you haven’t provided the required information to confirm your identity or financial data. Until we receive that information, your listing and communication activity have been restricted to ensure a safe trading environment for you and the eBay community.{e264586-1212400x}

tressygirl · ‎27-03-2025

You may be prevented from listing an item, because you have not fully or correctly registered with eBay's Managed Payments.

You need to provide eBay with details of a bank account and have this account verified. The usual method here, is for eBay to send 2 micro deposits into that nominated bank account for you to receive, and confirm to eBay.

Once this is completed, you will be able to list items for sale, and receive payouts from those sales.

This will show you how to register for eBay's Managed Payments.

https://www.ebay.co.uk/help/help/selling/getting-paid/introducing-managed-payments-ebay?id=4795

If there is an issue with the registration contact eBay Customer Services, who have full access to your account, and can see where the issue lies and explain the steps you now need to take.

Contact them this way.